mojira.dev

Duvall Gilchrist-Montgomery

Assigned

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Reported

REALMS-9137 Realm Frozen and Resetting Duplicate REALMS-1976 giant chunks missing from world Duplicate REALMS-1964 Since bedrock 1.12 update Invalid REALMS-1653 Tried replacing world on realm, it failed, now cant connect to the server, replace world, or restore backup Done REALMS-1617 New Villagers have no AI Fixed REALMS-1612 Wandering Trader flying into the sky Duplicate

Comments

This happened to us also. We had three realms when we were only using one and we are not sure how long we were paying for the other two. The card we were using to autopay expired so of course the realm we were on finally expired along with the extra ones. We cancelled and deleted all three realms, then started a new one. When you edit your realm it pops up a message like in this screenshot and if you click no it sometimes makes a realm anyway. 

This is happening to us as well. Its also villagers. This morning we had a large village with enough beds and jobs for everyone. The cats vanished, then the golems, now the villagers are all gone except for two of them.

We downloaded both our windows 10 world and xbox world they both updated through all the recent updates and for us they still worked when we played them locally. Once we reuploaded them they locked back up. For us it was just playing on a realm that was the issue.

For our xbox realm we completely deleted our realm from minecraft and we unsubscribed and deleted our realms account on the Microsoft subscription page. We discovered that we were being charged for three realms accounts when we only had one. I don't know if that was part of the issue or not. This seems to happen when you do anything in realms and you get a screen that says "someone tried to start a realm on this account would you like to finish?" we always select no, but for some weird reason it makes multiple realms anyway. 

After we deleted everything we started a brand new realm and uploaded the last working map that we had played on before the 1.17.30 update. The file was from sept 28th and it was 1.17.11. All of our backups after September 28th were corrupted and either crashed minecraft completely or refused to let us on.

Starting fresh seems to have fixed the issue. We are both playing and have not had an issue for an hour.

On my windows 10 realm I only had to upload the version of my world that we had been playing offline and it is running fine on the realm. I played for about two hours and it seemed fixed.

 

Nothing has changed on our two realms. They are exactly as they were. When we log in, when we finally get through, villagers are frozen, chests open but do not initialize, if we leave the area chunks do not load.

I also find the lack of communication and the fact they do not want to let us communicate with each other very annoying. There should at least be a message system on here so we can private message each other with tips and suggestions. I would hate to see a class action lawsuit occur, but at the same time we have 2 realms that have both been down for a month. Some sort of attempt should have been made to either give us credit or a refund for downtime.

Our second realm has now become afflicted with whatever bug this is. We have been playing on it just fine for days. Suddenly lost audio on placing blocks. Villagers became frozen. Left the game. It did not make a backup and the last backup was 25 minutes back. I got a failed to login. I downloaded my world and it is playable offline. Both of us can play it offline. I am on windows 10 and he is on xbox. We now have two unplayable realms. this is becoming a huge problem for all of us.

However, you guys should know that refunds have to come from Microsoft, not mojang, and asking for one here will do you know good. Complaining to microsoft is the only way to get a refund and they typically refuse to give refunds for realms. Last time something like this happened they would only give me the amount of time it was unplayable off my next bill.

After rolling back to a backup that works multiple times we now are getting the dreaded disconnected from server. Is it possible that those of us with this issue are hosted on the same server? It seems like the problem is degenerative. Has anyone tried moving their world to another realm and see if it works on a different upload?

We are also having this issue. We have two realms and one of them is not affected at all. The other one seems to have all of the issues from all of the posts that are current. This specific issue started over a year ago, it was patched, and now with the 1.17.30 update it's back. The 1.17.32 patch did not fix it. Seems to have made it worse honestly. The lag is awful, villagers and named animals just disappear randomly. Blocks won't place. When those things start happening it's just a matter of time before the server kicks and when you log back in you are 30 minutes back. Sometimes it takes you back to your last save so if you have been playing for two hours and it does this you lose two hours of work since it also is not auto saving like it should be.

Our realm started doing everything again today. Villagers frozen, blocks not breaking, items in chest disappearing or going back into our inventory. We keep losing our work. We restore to a backup where everything is fine play for a day or so and then it just starts back up until it gets to a point we can't log in and if we try to play offline it crashes the minecraft app on both xbox and windows 10. I guess the saves are becoming corrupted or something.

Here is what I did for a temporary fix. I downloaded my most current backup and named it "crashed" and my last working back up and named it "working". I restored the working backup, which was from the night before the patch. We lose a lot of work but we can play and its only a few days we lost. I have the broken world stashed for when/if there is a fix. Otherwise we will just continue on and redo the work. The backup file is working fine and even saving like normal again. 

Our realm is completely frozen now. We can walk around but we can't open chests or inventory and all mobs are frozen. No trading with villagers. It's like time has stopped. There isn't even a night/day cycle.

It was still happening for us last night along with blocks unbreaking and villagers standing inside solid blocks. I am on windows 10. My husband is on Xbox. We play together on an Xbox realm that does not have any experimental toggled.

This is also happening to us. It started after the patch and it's happening several times a day making it hard to advance a build.

This is happening to us as well, along with getting kicked and the game reverting to an old save. 

This had stopped happening for awhile but since the 1.17.30 patch its happening several times a day again.

I have had this same issue across three separate realms with no contact from mojang support. Microsoft says its a Mojang problem and vice versa. One of my realms never worked again and I had to delete it and start fresh almost a month later. Paid for it but access was never returned. 

I am having this same issue. For the third time now. 

I have same issue. Lost hours of work.

we are also having this issue. my husband is on xbox one and I am on windows 10. We get kicked off and when we log back in its reset to where we started earlier in the day.