"Something went wrong" when trying to log in

What OS are you on, and are you using a Mojang Account or a Microsoft Account?

Hello, I am still experiencing this issue as well. I am on a Mac OSX version 10.11.6. I was trying to log into my Microsoft account. I could paste my comment from the previous thread onto this one, as it is more detailed then this is, if you would like. Unfortunately I will probably not be following this issue for very much longer, as I am soon getting a newer computer that can run a working operating system.

For the past 2-3 weeks I have been persistently getting the launcher error “Something went wrong in the login process.” when trying to login with my Microsoft account on a Mac running OSX 10.11.6. I have tried all suggestions on this and other forums. 

Rare instance of game actually letting me log in. Like previously, it doesn't think I have bought Minecraft (I have). Note the error at the bottom, perhaps that has something to do with it? After quitting and restarting the launcher, back to the same old Login Process error.

Forgot to mention: I attached a screenshot of my launcher screen when it let me in.

I am experiencing the same problem and it does not allow me to log in with a microsoft account. I am on Windows 7, I tried logging in on another version (Windows 8) and it works perfectly. I checked on 3 different internet connections and the problem persists.

I have the same problem, and when I want to enter it does not give me an interface where to put my email and password
I tried

• restart pc and minecraft

• I restarted the modem

• reconnect the account (but I can't because it doesn't give me an interface to put the account data)

• update internet settings

• delete the files from C: \ Windows \ System32 \ drivers \ etc

• change microsoft password

an assumption is that the launcher does not update its database and tries to connect with the same data before the error, but I don't know why it gives the connection error

    Hi. I bought Minecraft java edition for windows 10 8th november 2020 but at the beginning of summer 2021 the Launcher refuses to finish loading and it signs "not responding". My account is Full09, and I migrate to microsoft account as Full095465. As the launcher stops, I see the message "Open JDK platform binary non risponde", the there is an anusual arrest with exit code=0. I updated windows, the video driver, java (1.8.0. 322) and reloaded the Launcher. I see a big use of CPU during loading and data download on the PC for about 1,8 Gb.

Please help us. thanks

Davide Rapetti, your issue is different. Please check MCL-6550 for help with your issue and/or contact Community Support.

I have the same problem in Windows 7.
I have seen that some people solved the problem by logging into the Microsoft Store app. Unfortunately it cannot be installed on W7.

If I remember correctly, I would say that after the last launcher update (2.2.5519), I started seeing the message "Oh no! Someting went wrong, and we couldn't connect to the Minecraft services. Try again" in the part below the launcher with my logged in account.
A couple of days later, it changed the appearance to play in demo version (with my account still logged in), just like the image of @P00pyGoose.

I logged out and have not been able to login again as seen in the image [A].

I also tried the same things @Jesus_618 comments, hoping for the best, but nothing.

As he says, I think it has to do with the interface to login with Microsoft, because with the Mojang option appears without problem [B].

I have installed Minecraft on another Windows 10 computer and have logged in with no problem.
So I deleted the ".minecraft" folder from the W7 PC, uninstalled and reinstalled Minecraft on that PC. Then I copied and replaced the ".minecraft" folder from W10 to W7 to have the account information in the launcher and try to enter directly.

So now I get the option to select that account [C],

but when I click, it takes a while to load and at the end I get the message "Someting went wrong in the login process. If the problem persists, check your internet connection. ", as in image [A].

Something curious is that after this point it would not let me select the account, unless I reopened the launcher or interrupt the internet connection.
In the latter case, the "go back" option [D] appeared in the launcher

and I could select my account again.

I hope this description can help a little to solve this issue.

I add that I have had that account since 2017 and that I migrated it to Microsoft in August.

This issue has returned today, as I feared it would. i was playing this morning, took a break, and came back and reopened MC. The Launcher updated and I couldn't cancel it and sure enough: "Something went wrong in the login process". It's the same issue as :MCL-16269. I'm on an older Mac with an older OS that I can't update ate this point. Again, the game worked fine 15 minutes earlier. The issue is with the system reqs of the Launcher at this point. MC has always allowed players to play in older versions of the game and I understand that I probably wont meet the system requirements of 1.18 but I'd be just as happy playing 1.17 which works just fine on my current system and I see no reason to lock out people who have bought the game because of the Launcher and need to log in. I have a valid MS account. I can log in to MS through their own website. This issue isn't on my end and it's silly and short-sighted to purge paying users who can still currently play a version of the game.

E: Macbook Pro (Mid 2015). OS: 10.11.6 Has migrated MS account.

hello, i have a problem with my minecraft, when i downloaded my miecraft on the computer it was in demo version even if i had gamepass, please help me

Hello there! I am here to say that my Minecraft Launcher has been bugged the same way others' launchers have been bugged in this issue. My Minecraft Launcher recently had a launcher update and I needed to log in, I tried logging into Microsoft, although it said "Something went wrong in the login process." I then tried to log into Mojang, and it worked although when I logged in, it put me into demo mode. Now this bug actually happened to me on September 27 or 28 of this year and was fixed for me on September 30. Hopefully the same thing happens where it is fixed in a short amount of time! I am on a mac OS 10.11.6. I hope Mojang notices this issue and fixes the launcher for all players. For people who are reading this comment and also encountering the issue, you can use any client for now such as Badlion or Lunar Client although it would be nice to have the actual Minecraft launcher back so that we get more versions to play.

Experiencing the same issue, minecraft launcher won't allow any microsoft account to log in, it just says "Something went wrong with the Log In Process.

Hey guys! Just something happened to me and that is that the Minecraft Launcher just recently had another update, although it does not fix the problem unfortunately. Just thought I'd point this out!

Edit: I just got word that there is a new and improved Minecraft Launcher for Windows 10 & 11. The launcher has something to do with the Xbox game pass and is found in the Microsoft Store. For a while now though, some people on Mac have been having issues with logging into Microsoft with recent Minecraft Launcher updates, hopefully this will be fixed soon.

"Something went wrong with the login process." It's back again, upon trying to log into a Microsoft Account either by clicking the button to do so or by trying to use an already-logged-in account. I'm on MacOSX 10.11.6. This would happen far less often if we could rollback launcher updates instead of being stuck with the latest version (it's especially an issue with the automatic updates).

Not again, please!!! "Something went wrong with the login process." This bug is back AGAIN upon the latest launcher update. I've logged in/out numerous times, relaunched, etc... nothing fixes it. Yeah... so I'm on an older OS. 10.11.6 ...and all of our Macs have same issue. Microsoft, please.

I made a post about this on a different bug number MCL-16269.

Mac OS 10.11.6

This happened before... only about a month ago. I can't find where I initially reported the issue but I got some help via email or at least someone said oh try it again and 14 hours (ish) later the launcher worked again. But now the issue is back and caused by once again an unsolicited update to the launcher.

Here are the specific errors that appear to be the cause of failure:

[Warning: 2021-11-03 21:00:35.398448: Xal.lib(0)] XAL: [op 140221986495920] Operation RefreshDtoken failed with result: 0x89235175 - The device identity was rejected by Xbox services
[Info: 2021-11-03 21:00:35.398933: Xal.lib(0)] XAL: [op 140221984258224] Dtoken operation received bad device identity error. Retrying with fresh identity.

...

[Info: 2021-11-03 21:00:36.069891: Xal.lib(0)] XAL: [op 140221986495920] RefreshDtoken token fetch failed with HTTP status 403.
[Warning: 2021-11-03 21:00:36.070058: Xal.lib(0)] XAL: [op 140221986495920] Operation RefreshDtoken failed with result: 0x89235175 - The device identity was rejected by Xbox services
[Error: 2021-11-03 21:00:36.070746: Xal.lib(0)] XAL: [op 140221984258224] Dtoken operation received bad device identity errors twice in a row. Failing out.

This fails on Mac OS 10.11.6 but works just fine on a newer computer with macOS 11.6 using the same Microsoft account.

Same issue here, on mac OS 10.11.6. I really hope this doesn't happen every update from now on

I am having this issue on Linux minecraft-launcher on Debian 10 (buster) as well, with Java version.

Exact same issue on Mac OS version 10.11.6. Started about a week ago, have tried reinstalling but does not resolve.

Same story on Linux (Minecraft JE)
XAL error code 10

but I think because of vorex.data.microsoft.com is down
i think before

Same error, mac 10.11.6, happened to me since tuesday november 2

I can't login after update launcher, my computer is Mac OS X 10.11.6, I don't want to update to Big Sur 11.6 because I afarid of losing world and apps, I feel helpless and lonely now, I can't play minecraft with my friend now, I really hope this issue can solved as fast as possible

It seems that since the last updates of Sep/Oct the issue appeared.
Most of the reported devices are MacOS (10.11.6), but it also happens in cases of Windows 7.

We are still waiting for a possible solution.

Thanks in advance.

ive had this problem since a few days ago. im on macos 10.11.6. my friend has just started a realm but i can no longer play on it. this needs to be fixed. i havent tried much to fix this but that is because ive found no help online, and the problem is wth microsoft/mojang/the launcher.

Hi again. English is not my native so i think im not say correctly on english and im not sure with google translate correctly this workaround. Translate plz some from russian maybe help some.

дисклеймер - этот фокус проверялся только на линуксовом лаунчере.

Итак первое что видим список учетных записей, в моём случае их 2 - 1 mojang, 2 "wery small & wery soft".
Учетка mojang позволяет авторизоваться, но пишет что уже мигрирована "зайдите через другую дверь" )
Учетка microsoft вопит про ошибку.

1 Нажмите "добавить учетную запись", затем войти через microsift, но при этом вводите данные своей учетной записи (не создавая новую).

2 После окончания этих процедур авторизации вас опять выбросит на список учеток и они будут реагировать как должны (ошибки не будет) и можно будет кликнув по майкросовтовской учетке запустить игру.

3 PROFIT (и передайте этим из редмонда, что они не mojang и коммунити вообщето не должно им их косяки разбирать да ещё и за бесплатно)

Some are suggesting a work-around... to click on "add account" and then enter your existing account details. This does not work for me on my Mac 10.11.6. The website doesn't let me enter an existing account into the 'add account' interface. Dead end. 

Nope, not "add new account" - "add account" on this screen
And then select microsoft.

Same thing is happening to me. (Mac 10.14.6)

I already removed my old Mojang account, so do I just have to wait until Mojang hopefully fixes it?

Yes, al eggs, we just need to wait, or you can install another premium minecraft launcher, i only know multimc, and it doesn´t work with microsoft accounts in mac, but you can find anymore

I'm having the same issue it happened with the new update. Not sure what's going on, I can't even find a fix for this issue either. I'm running OS X 10.11.6, can someone please help us figure this out? It would be greatly appreciated.

@Shinary I've been using tLauncher to sing into my Microsoft account to be able to play minecraft.

Same for me, auto update when i opened the launcher on 5/11/21 and since then it wont let me log on. Exact same issue, it also happened back in September this year (2 months ago) so you think it would still be fresh in their minds. Macbook pro running os 10.11.6. Was working till the auto update, which funnily enough i joked about it happening again as it was installing, Since update to launcher i cant log in. I managed to log in once by restarting the launcher after i noticed that it wouldn't let me sign in giving the error "Something went wrong in the login process" but it stated i needed to buy java and then since then it hasn't let me login. This time however, the profile pic for my microsoft account that was previously showing no longer loads. Last time another update was provided that fixed the issue, hopefully they'll learn from 2 months ago and fix this quickly as i payed for a product and now can't use it and hopefully in future when updating the launcher they'll keep these instances in mind.

having same issue, any ideas what is going on, this has been going on for quite some time now

seems like 2 sep issues here, the "something went wrong with login" is different from the "something went wrong with login, ...check your internet one....

This is part of the launcher log when you press the "MICROSOFT LOGIN" button. 

[Info: 2021-11-06 08:40:00.4738973: ControllerInterface.cpp(106)] Running method loginWithXbox

[Info: 2021-11-06 08:40:00.4738973: XalApi.cpp(275)] Performing account switch

[Info: 2021-11-06 08:40:00.4738973: Xal.lib(0)] XAL: [op 40477728] Operation AddUser is starting

[Info: 2021-11-06 08:40:00.4738973: Xal.lib(0)] XAL: [op 40477728] with CV 'mPafmZ0fWTjo+7Z5.6.0'

[Info: 2021-11-06 08:40:00.5559020: Xal.lib(0)] XAL: [op 54530544] Operation SignIn is starting

[Info: 2021-11-06 08:40:00.5559020: Xal.lib(0)] XAL: [op 54530544] with CV 'mPafmZ0fWTjo+7Z5.6.0'

[Info: 2021-11-06 08:40:00.5559020: Xal.lib(0)] XAL: [op 166464288] Operation InitializeTokenStack is starting

[Info: 2021-11-06 08:40:00.5559020: Xal.lib(0)] XAL: [op 166464288] with CV 'mPafmZ0fWTjo+7Z5.6.0'

[Info: 2021-11-06 08:40:00.5569021: Xal.lib(0)] XAL: [op 53198792] Operation LoadClockSkew is starting

[Info: 2021-11-06 08:40:00.5569021: Xal.lib(0)] XAL: [op 53198792] with CV 'mPafmZ0fWTjo+7Z5.6.0'

[Info: 2021-11-06 08:40:00.5569021: Xal.lib(0)] XAL: [op 40185272] Client operation StorageReadPlatformOperation starting

[Info: 2021-11-06 08:40:00.5569021: Xal.lib(0)] XAL: [op 40185272] Client operation StorageReadPlatformOperation calling platform handler

[Info: 2021-11-06 08:40:00.5569021: Xal.lib(0)] XAL: [op 40185272] Added operation as handle 02652E24 with type 6AA017C4

[Info: 2021-11-06 08:40:00.5569021: XalStorage.cpp(264)] [op 02652E24] Xal Read callback - Started

[Info: 2021-11-06 08:40:00.5569021: XalStorage.cpp(344)] [op 02652E24] Xal Read callback - Failed

[Info: 2021-11-06 08:40:00.5569021: Xal.lib(0)] XAL: [op 40185272] Client operation StorageReadPlatformOperation platform handler reported completion status 'XalPlatformOperationResult_Failure' (1)

[Info: 2021-11-06 08:40:00.5569021: Xal.lib(0)] XAL: [op 40185272] Cleared operation handle 02652E24

[Info: 2021-11-06 08:40:00.5569021: Xal.lib(0)] XAL: [op 40185272] Client operation StorageReadPlatformOperation failed with result 0x89235107: Client operation failed

[Info: 2021-11-06 08:40:00.6599080: Xal.lib(0)] XAL: [op 40185272] Client operation StorageReadPlatformOperation continuing

[Warning: 2021-11-06 08:40:00.6599080: Xal.lib(0)] XAL: Clock skew failed to be read: 0x89235107 "Client operation failed"

[Warning: 2021-11-06 08:40:00.6599080: Xal.lib(0)] XAL: [op 53198792] Operation LoadClockSkew failed with result: 0x89235107 - Client operation failed

[Info: 2021-11-06 08:40:00.6599080: Xal.lib(0)] XAL: [op 124958072] Operation LoadDeviceIdentity is starting

[Info: 2021-11-06 08:40:00.6599080: Xal.lib(0)] XAL: [op 124958072] with CV 'mPafmZ0fWTjo+7Z5.6.0'

[Info: 2021-11-06 08:40:00.6599080: Xal.lib(0)] XAL: [op 124958072] Operation LoadDeviceIdentity succeeded.

[Info: 2021-11-06 08:40:00.6609080: Xal.lib(0)] XAL: [op 123374432] Operation NsalDb_LoadDefaultNsal is starting

[Info: 2021-11-06 08:40:00.6609080: Xal.lib(0)] XAL: [op 123374432] with CV 'mPafmZ0fWTjo+7Z5.6.0'

[Info: 2021-11-06 08:40:00.6619081: Xal.lib(0)] XAL: [op 40185272] Client operation StorageReadPlatformOperation destroyed

[Info: 2021-11-06 08:40:00.6619081: NetQueue.cpp(585)] NetQueue: Starting net action title.mgt.xboxlive.com

[Info: 2021-11-06 08:40:00.7499131: NetQueue.cpp(428)] NetQueue: Primary ip: 2620:1ec:21::15, Host: title.mgt.xboxlive.com

[Info: 2021-11-06 08:40:00.7499131: NetQueue.cpp(466)] NetQueue: Action failed with result "schannel: failed to receive handshake, SSL/TLS connection failed" (35) : title.mgt.xboxlive.com

[Info: 2021-11-06 08:40:00.7499131: NetQueue.cpp(504)] NetQueue: Action finished: title.mgt.xboxlive.com

[Info: 2021-11-06 08:40:00.7499131: NetQueue.cpp(532)] NetQueue: Action finalized: title.mgt.xboxlive.com

[Info: 2021-11-06 08:40:02.9060364: NetQueue.cpp(585)] NetQueue: Starting net action title.mgt.xboxlive.com

[Info: 2021-11-06 08:40:02.9890412: NetQueue.cpp(428)] NetQueue: Primary ip: 2620:1ec:21::15, Host: title.mgt.xboxlive.com

[Info: 2021-11-06 08:40:02.9890412: NetQueue.cpp(466)] NetQueue: Action failed with result "schannel: failed to receive handshake, SSL/TLS connection failed" (35) : title.mgt.xboxlive.com

[Info: 2021-11-06 08:40:02.9890412: NetQueue.cpp(504)] NetQueue: Action finished: title.mgt.xboxlive.com

[Info: 2021-11-06 08:40:02.9890412: NetQueue.cpp(532)] NetQueue: Action finalized: title.mgt.xboxlive.com

[Info: 2021-11-06 08:40:09.0523880: NetQueue.cpp(585)] NetQueue: Starting net action title.mgt.xboxlive.com

[Info: 2021-11-06 08:40:09.1523937: NetQueue.cpp(428)] NetQueue: Primary ip: 2620:1ec:21::15, Host: title.mgt.xboxlive.com

[Info: 2021-11-06 08:40:09.1523937: NetQueue.cpp(466)] NetQueue: Action failed with result "schannel: failed to receive handshake, SSL/TLS connection failed" (35) : title.mgt.xboxlive.com

[Info: 2021-11-06 08:40:09.1523937: NetQueue.cpp(504)] NetQueue: Action finished: title.mgt.xboxlive.com

[Info: 2021-11-06 08:40:09.1533938: NetQueue.cpp(532)] NetQueue: Action finalized: title.mgt.xboxlive.com

[Error: 2021-11-06 08:40:09.1543938: Xal.lib(0)] XAL: Http request 0772B578 failed with 0x80004005, system error code 2149122448, message:

[Warning: 2021-11-06 08:40:09.1543938: Xal.lib(0)] XAL: [op 123374432] Operation NsalDb_LoadDefaultNsal failed with result: 0x89235106 - Network error

[Warning: 2021-11-06 08:40:09.1543938: Xal.lib(0)] XAL: [op 166464288] Operation InitializeTokenStack failed with result: 0x89235106 - Network error

[Warning: 2021-11-06 08:40:09.1553939: Xal.lib(0)] XAL: [op 54530544] Operation SignIn failed with result: 0x89235106 - Network error

[Warning: 2021-11-06 08:40:09.1553939: Xal.lib(0)] XAL: [op 40477728] Operation AddUser failed with result: 0x89235106 - Network error

[Info: 2021-11-06 08:40:09.1553939: Xal.lib(0)] XAL: [op 53198344] Operation UploadTelemetryEventsWithDelay is starting

[Info: 2021-11-06 08:40:09.1553939: Xal.lib(0)] XAL: [op 124598088] Operation UploadTelemetryEvents is starting

[Info: 2021-11-06 08:40:09.1553939: Xal.lib(0)] XAL: XalAddUserWithUiAsync calling back to client with result 'Network error' (0x89235106)

[Error: 2021-11-06 08:40:09.1563939: XalApi.cpp(635)] Failed to sign-in with UI while switching account. XAL Status: 8

[Info: 2021-11-06 08:40:09.1563939: NetQueue.cpp(585)] NetQueue: Starting net action vortex.data.microsoft.com

[Error: 2021-11-06 08:40:09.1573940: UserIdentity.cpp(229)] Failed to switch account. XAL status: 8

[Info: 2021-11-06 08:40:09.1573940: UnifiedAccounts.cpp(371)] MSA sign-in failed

[Info: 2021-11-06 08:40:09.1613942: ControllerInterface.cpp(106)] Running method getAccountData

[Info: 2021-11-06 08:40:09.1873957: UnifiedAccounts.cpp(283)] Internet state in main process: online=1

[Info: 2021-11-06 08:40:09.2453990: NetQueue.cpp(585)] NetQueue: Starting net action https://launchercontent.mojang.com/accountMigration.json

[Info: 2021-11-06 08:40:09.3474049: NetQueue.cpp(428)] NetQueue: Primary ip: 64.4.54.254, Host: vortex.data.microsoft.com

[Info: 2021-11-06 08:40:09.3474049: NetQueue.cpp(504)] NetQueue: Action finished: vortex.data.microsoft.com

[Info: 2021-11-06 08:40:09.3474049: NetQueue.cpp(532)] NetQueue: Action finalized: vortex.data.microsoft.com

[Info: 2021-11-06 08:40:09.3894073: Xal.lib(0)] XAL: [op 124598088] Operation UploadTelemetryEvents succeeded.

[Info: 2021-11-06 08:40:09.6246190: NetQueue.cpp(428)] NetQueue: Primary ip: 104.212.67.127, Host: launchercontent.mojang.com

[Info: 2021-11-06 08:40:09.6246190: NetQueue.cpp(466)] NetQueue: Action failed with result "schannel: failed to receive handshake, SSL/TLS connection failed" (35) : https://launchercontent.mojang.com/accountMigration.json

[Info: 2021-11-06 08:40:09.6246190: NetQueue.cpp(504)] NetQueue: Action finished: https://launchercontent.mojang.com/accountMigration.json

[Info: 2021-11-06 08:40:09.6246190: NetQueue.cpp(519)] NetQueue: Action should retry: https://launchercontent.mojang.com/accountMigration.json

[Info: 2021-11-06 08:40:09.6246190: NetQueue.cpp(585)] NetQueue: Starting net action https://launchercontent.mojang.com/accountMigration.json

[Info: 2021-11-06 08:40:10.0302197: NetQueue.cpp(428)] NetQueue: Primary ip: 104.212.67.127, Host: launchercontent.mojang.com

[Info: 2021-11-06 08:40:10.0302197: NetQueue.cpp(466)] NetQueue: Action failed with result "schannel: failed to receive handshake, SSL/TLS connection failed" (35) : https://launchercontent.mojang.com/accountMigration.json

[Info: 2021-11-06 08:40:10.0302197: NetQueue.cpp(504)] NetQueue: Action finished: https://launchercontent.mojang.com/accountMigration.json

[Info: 2021-11-06 08:40:10.0302197: NetQueue.cpp(519)] NetQueue: Action should retry: https://launchercontent.mojang.com/accountMigration.json

[Info: 2021-11-06 08:40:10.0302197: NetQueue.cpp(585)] NetQueue: Starting net action https://launchercontent.mojang.com/accountMigration.json

[Info: 2021-11-06 08:40:10.4242206: NetQueue.cpp(428)] NetQueue: Primary ip: 104.212.67.127, Host: launchercontent.mojang.com

[Info: 2021-11-06 08:40:10.4242206: NetQueue.cpp(466)] NetQueue: Action failed with result "schannel: failed to receive handshake, SSL/TLS connection failed" (35) : https://launchercontent.mojang.com/accountMigration.json

[Info: 2021-11-06 08:40:10.4242206: NetQueue.cpp(504)] NetQueue: Action finished: https://launchercontent.mojang.com/accountMigration.json

[Info: 2021-11-06 08:40:10.4242206: NetQueue.cpp(519)] NetQueue: Action should retry: https://launchercontent.mojang.com/accountMigration.json

[Info: 2021-11-06 08:40:10.4242206: NetQueue.cpp(585)] NetQueue: Starting net action https://launchercontent.mojang.com/accountMigration.json

[Info: 2021-11-06 08:40:10.8142213: NetQueue.cpp(428)] NetQueue: Primary ip: 104.212.67.127, Host: launchercontent.mojang.com

[Info: 2021-11-06 08:40:10.8142213: NetQueue.cpp(466)] NetQueue: Action failed with result "schannel: failed to receive handshake, SSL/TLS connection failed" (35) : https://launchercontent.mojang.com/accountMigration.json

[Info: 2021-11-06 08:40:10.8142213: NetQueue.cpp(504)] NetQueue: Action finished: https://launchercontent.mojang.com/accountMigration.json

[Info: 2021-11-06 08:40:10.8142213: NetQueue.cpp(527)] NetQueue: Action failed in finalization: https://launchercontent.mojang.com/accountMigration.json

[Error: 2021-11-06 08:40:10.8142213: UnifiedAccounts.cpp(640)] Failed to fetch account migration dates from https://launchercontent.mojang.com/accountMigration.json

[Error: 2021-11-06 08:40:10.8142213: UnifiedAccounts.cpp(641)] Failed to fetch account migration dates. Falling back to hardcoded dates.

[Info: 2021-11-06 08:40:10.8142213: UnifiedAccounts.cpp(305)] Account migration dates: migrationStarts=2099-01-01T00:00:00.000Z forcedMigrationStarts=2099-01-01T00:00:00.000Z forcedMigrationEnds=2099-01-01T00:00:00.000Z

Hope it can be of some help.

Same issue here. Had been working fine within the last week, then this morning a new launcher update installed and am receiving the same error. Running on Debian 11, using a MS account.

So something that I just tried that worked (for now) - since clicking on my existing profile on the launcher page was giving that error, I clicked the button to add a new account (without deleting my account before doing so), then logged in with my existing credentials. After doing so, it's bypassing the piece that was having an error and took me straight to the launcher page with the big green PLAY button.

Hello CM! I'm just curious, what did you press after hitting the button "Add account?" Because when I press MICROSOFT LOGIN, it still says "Something went wrong in the login process." If I login with my Mojang Account, it would work, but it would say "PLAY DEMO" and would advertise me to buy the full game which I already did before.

still waiting... I'm patientless now!

yea,the same with navin gidwani,im in mac 10.11.6 os x el capitan and i have migrated in october and this problem happened,i can't log in and i tried microsoft login..im waiting for a week i think it says,

I have always had a microsoft account and never migrated but it still says "Something went wrong in the login process" whenever I try to login with microsoft. I have a OSX 10.11.6 El Captain.

Hello, I'm having the same problem as everyone here since few days ago, that happened as soon as I installed curseforge and a modpack. Now i deleted everything related from minecraft on my pc, but the error "Something went wrong with the login process. If the problem persists, check your internet connection."

Nothing is wrong with my internet, as I said i literally removed everything related to minecraft, including Java, but that error is still here, nothing in the hosts file seems to be wrong, and i literally tried everything. I hope this post will help all of us find the way.

Im on Windows 7 by the way.

Same problem on OSX 10.11.6 El Captain: "Something went wrong in the login process"

How long has it been since this issue came back? 6 days? 7 days? Really its taking too long compared to the last time this issue happened (although it shouldn’t have even came back :/)

I am having the same problem. When I click on Microsoft login I get the error message "Something went wrong in the login process" instead of the screen to enter my login credentials. I am on a Mac Mini using OSX Yosemite 10.10.5 and this is the highest I can upgrade my OS. 

I have attached the txt file of the launcher log. 

I have uninstalled and reinstalled the app as well as restarting my machine. I can't get the Microsoft store on my Mac so I can't log in to it. 

Please advise what I can do so I can play Minecraft again. Unlike other users, I don't have another computer to play on. 

@Molly Kane, This is what I see too:

[Info: 2021-11-06 18:32:55.869349: Xal.lib(0)] XAL: [op 140603571706544] RefreshDtoken token fetch failed with HTTP status 403.

[Warning: 2021-11-06 18:33:11.551232: Xal.lib(0)] XAL: [op 140603571400576] Operation RefreshDtoken failed with result: 0x89235175 - The device identity was rejected by Xbox services

I bought this on Thursday for the little one (fortunately she doesn't know right now) so it's a pure MS account (not Mojang migration) and it just hasn't worked.  The iMac is running macOS 10.11.6. I'm seriously unimpressed right now. Looking at these tickets has been rather disconcerting and I'm seriously wondering whether buying this was a good idea or not. Access to a game should not be this difficult.

I have the problem on my mac software: OSX 10.11.6. Please fix this issue! I see that this issue is most common on mac OSX 10.11.6, but this page hasn't even been updated to include that this bug effects mine and other's mac version. I want to play one of my favorite games with my friends who have Windows computers.

                      My greatest wishes,

                      Someone who payed too much for a computer.

I have the same problem as Jax above. Would really appreciate a solution or insight to help a anxious child who can’t wait to get back on Java

@navisnav, the same thing happened to me again this morning when I tried.

--> Click Add Account

--> Click Microsoft Login (and log in)

--> Click the Let's Go

--> Returns me here. Click my name again, and ...

NOTE that I do get that notice at the bottom of the screen, which might be helping me "only" have to jump through the login hoops again. I didn't grant the Minecraft launcher access to my kde wallet.

Have an active support ticket but the support agent doesn't seem to understand that its an issue with the launcher. At first they suggested i was playing on an account that didn't contain a Minecraft profile/username (Not correct) then they said the issue must be with the Microsoft account itself (also not correct as i can login to minecraft.net and xbox with it) so i should contact Microsoft (which wouldn't help as the account is working fine). It's an issue that happened in September (2 months ago when the launcher was updated) then they sent out another update to fix the issue, now we've been given another update which has broken the issue again. Can't login to the Minecraft Launcher at all with Microsoft account and Mojang account was already migrated so cant login with that either. 

Error: Minecraft Updater quit unexpectedly.

Mac OS 12.0.1

Alternative launcher does not recognize my login.

Already re-installed Minecraft.

Worth noting that the bug report states it as effecting mac os 10.9 only but there are lots of bug reports being merged covering other mac os

im getting the same warning, im on mac, 10.11.6 my launcher has been down for about a week now, my best guess is the new windows launcher, still minecraft needs to fix this asap, my friend is on the same software/computer and his works fine. MINECRAFT/MICROSOFT DO SOMETHING

Hello everyone! For all the new people who have reported this issue (since I have said this before), you can use Lunar Client/Badlion Client or any other client of Minecraft while waiting for the Minecraft Launcher to get fixed. It works on Mac OSX 10.11.6 and should also work for people on Windows/Linux. You can use any client BUT I would recommend using either Lunar or Badlion Client since they are very well known in the Minecraft community and are very easy to work with! You can just watch tutorials on YouTube on how to work with them and how to download it! Thanks!

Badlion client is the destroyer of worlds. At least it cannot load a saved survival world from Minecraft.

Lunar Client has some nice features, just keep getting a repeated OpenGL error.

The original Minecraft Launcher needs to be fixed. First the task needs to be assigned.

Using a third party client is like putting a tape on a leak, a temporary fix. The original issue needs to be addressed. This exact thing happened 2 months ago during the last auto update so they should be able to fix it.

this has gone on for far to long, i lost my position as a builder on my server, that took me 3 years to get, because i was unable to login and do my job. I have tried balloon and was able to connect but was like a mannequin, could not move or anything....this issue needs to be fixed its been going on far to long, with no help. Bad lion had the issue with mac users as well...but they fixed it with a patch just hours after their update. Minecraft is a much larger company with hundreds of workers, why can't they fix this.  I think there are two separate issues here though, i hope they both get addressed, we are clumped in to one ticket. as you can see in the screenshots there are, something went wrong with l;login...then there is something went wrong with login, please check your internet... so I'm thinking we are all being lumped in here and maybe we have sep issues....Question......are you guys all on a mac?

Yes i am on mac, 10.11.6. This should be an easy fix as the same thing happened on the last update and they patched it a few days after i noticed it so hopefully the fix is coming soon. Also hopefully this doesn't happen every time they send us an update for the launcher. I haven't heard from support in a couple of days so I'm hoping that means they are currently working on the fix.

@Patty Snider, most of everyone is on Mac OS (specifically 10.11.6), but there are also some people on Windows 7 (if im not mistaken) and Linux Debian 10 (buster). I'm not too sure if there are any other versions of Linux or Windows that have the problem.

I'm Windows10 user and have the same problem.  The Windos10 version meets the system requirements. 

When I click on Microsoft login I get the error message "Something went wrong in the login process" instead of the screen to enter my login credentials.

I tried to uninstall and reinstall the new launcher from Microsoft Store and MinecraftInstaller.exe , I restarted my PC but nothing changed.

Fortunately, I remained the old minecraft unified launcher so I can still play Minecraft with the warning of "upgrade!!" everytime and without the newest snapshot.

I've checked here for a few days.

This ticket has been open for almost a month now. It is not assigned and is noted as "postponed". The OS versions noted as affected are not accurate (OS 10.11.6 is not even listed and it is the most commonly affected). All duplicate tickets are noted as resolved. I'm guessing there are thousands of people who can't log in. I suggest that we all open new tickets, stating our operating systems. Maybe that will get us an accurate ticket ...or at least some attention. If not, I'm guessing Microsoft will soon discontinue support for Mac OS 10.11.6 and older ...and we will need to seek alternative launchers. 

Keep in mind that the next MC update, 1.18, is due to come out any time now. Most likely, older computers/OSs won't be supported with that update and they're probably just punting the Launcher "issue" until the next MC version drops. At which point they can say we're on unsupported platforms and the bug isn't a bug (which it probably isn't) and this will be closed. It's a way of culling and phasing out older, out of date systems.

It's just my guess though. I'd wish at least that MS came out with a Launcher that at least let people to continue to play older versions of the game but I don't see that happening. I can still play the game using third party Launchers. I still meet the 1.17 system requirements and there's no real reason that couldn't continue.

My assumption is that this issue MCL-19840 isn't being worked on or resolved at all and just groundwork for the new requirements for 1.18 and onward. I'd be happy to be wrong though.

@RMath If that's the case, they'll have to provide a fair amount of refunds.

@RMath, it's not just OS 10.11.6; other folks are reporting issues with Windows 10, and I'm encountering it on Debian 11, both of which are definitely fully supported for the foreseeable future. I'm only commenting on this "Mac" issue because the other tickets have been rolled into this one.

Seems all reports on this issue are rolled into this one no matter the operating system. It just doesn't get updated on the report

Teams are working on the issues described here. There's more than one issue in this bug, and Mojang teams don't assign out bugs in this bugbase for work, so whether it's assigned out or not does not reflect the way the Mojang teams are dealing with issues. We don't have an estimate as to when issues will be addressed yet since we're still teasing out what the issues here are, as there are several described lumped into one larger bug.

 Please fix the problem for MacOS 10.11.6 as well. Not everyone can update MacOS
 

Thanks for the reply, @Donuts1000.

I think this calms everyone's nerves a bit since until now there was no response.

Let's be patient, friends. 😃

Yeah Thanks @Donuts1000 . That's the most info we've received even after being in contact with support.

Thanks @Donuts1000,

Just like @Mike Ordoñez said, I think this will calm down all of our nerves since we were all worried that we wouldn't get this problem fixed at all.

i am on mac version 10.10.5 and i have this same issue as well. This happened a few weeks before, and i waited a couple of days and i could log in like usual. Now it's happening again.

Edit- there is no way for me to update version so I'm hoping it will be rectified with 10.10.5 also

I'm on mac 10.11.6 and this is the second time this happens. The first time it lasted for about 5 days and then I could play again. Now it's happened again and it's been over a week. I check every day to see if it's fixed but I keep getting disappointed. Minecraft is a great game but if lots of people can't play it then they can't enjoy this great game.

I really hope this gets fixed.

I'm on Mac OS 10.11.6 and it has been happening for a few days now. I basically tried everything I could to fix it but wasn't able to fix it.

I hope it gets fixed soon.

I am still having trouble logging into my Microsoft account on my Mac and as well as my PlayStation 4 now. My PlayStation is now telling me that it looks like my account is already connected, but I am not even able to access my Minecraft on my Mac. I am using the same email for both and I assume that the system is getting confused about the sort. The issue has Not been resolved if anything it has gotten worse because it has now been carried out to my PlayStation Minecraft that I can no longer sign into. I hope there is an update that can fix this issue because talking to customer support 2 times has been 0 help

Launcher team does have visibility into a likely cause of this for mac 10.11.6 users; hope to have a fix in the coming weeks, if not sooner.

@Donuts1000, Thank you for the update. We'll keep our fingers crossed

Don't forget 10.10.5 users. (: 

But I'm still grateful for the attention this issue is receiving.

Today at 2:50 pm for my MacOS Eastern Standard Time the launcher for Microsoft login worked! before it worked it was presented in my app store updates 3 different updates for my computer; MacBook Pro (Retina, 13-inch, Early 2015)

Safari Versions 12.1.2

Remote desktop client updates Versions 3.9.3

macOS Sierra Update Versions 10.12.6

I updated all of them to my mac and I redownloaded Minecraft and was shown both options to login Mojang or Mojang Microsoft. Of course, I clicked login Microsoft and it brought me to the regular Microsoft login screen as it shows on the web and it logged in and I was successfully brought to the launcher "Minecraft Java Edition".

Everyone should check for updates on their mac and check in their Finder for anything that says: Sierra Update Versions 10.12.6.

@Bookiebonster , Thanks for the advice but generally if someone is using an older os its because they're mac wont update higher or there could be other reasons like compatibility for other programs or who knows. But good to hear they are working on it

Hi

I'm in the case of an old mac.
Minecraft fully worked before microsoft migration, then after , no...
I've checked the log in launcher_log.txt and there is these line

[Warning: 2021-11-06 17:05:27.723445: Xal.lib(0)] XAL: [op 140718357013616] Operation RefreshDtoken failed with result: 0x89235175 - The device identity was rejected by Xbox services
[Info: 2021-11-06 17:05:27.723946: Xal.lib(0)] XAL: [op 140718357004912] Dtoken operation received bad device identity error. Retrying with fresh identity.
Perhaps it will help you.

regards

Hey guys! I got an update for the Minecraft Launcher (I'm on Mac OS 10.11.6) but unfortunately, it still did not work. Although, it is great to see that it is truly being worked on!

I got an update for the launcher as well, but the glitch wasn't fixed, albeit it's good to see progress.

Same here with Debian 11...got an update but still getting the error.

Same problem on OS X El Capitan 10.11.6 (Mac)

Got the update that came out today and still have the error 😞

Having this problem on Windows 10 as well.

I am also still having the problem after the update

I also have this problem after the update. My mac is on version 10.11.6.

Same. I opened Minecraft and the Launcher updated. I hoped it would fix this issue but I still have the same problem.

Same for me, Mac os 10.11.6, received an update to the launcher but no change. Still can't login with Microsoft account. Glad it's being worked on though.

I have a similar issue that I reported at MCL-20113.

Same issue that I reported at MC-240937

The issue on mac os x 10.11.6 still the same like the other :/

I am also seeing this issue on OS X 10.11.6.

still seeing this issue....mine is 'something went wrong with login" doesn't say anything about internet

THIS HAS BEEN GOING ON FAR TO LONG! ALMOST 2 WEEKS NOW I CANT LOG IN AND LOOKA T ALL THES OTHERS..PLEASE FIX THIS! 

@Patty Snider, totally get the frustration but staff have said in the comments on this report that they are working on it and they're hoping they'll have a fix out in a few weeks (maybe sooner) so i know it can be frustrating but at least we know they're working on it.

can't they roll back the launcher a couple updates until they figure out a fix

@Patty Snider we're all frustrated for the same reasons but no game is perfect and as we've seen Mojang are working on the issue, maybe you should calm down and look around you, we're all stuck on the same boat.

they also probably have to balance between what they need for 1.18+. They say they might have an idea of why its happening so that's positive and all we can do is be patient

FYI... I tried using Time Machine (Mac 10.11.6) to restore Minecraft (a copy) to before the update but it did not work. I even had turned off auto-updates before the experiment. Not sure why this did not work... I thought the non-updated launcher would have opened the game. Maybe provides some clues. If anyone has tips about doing this, please share. Maybe I did something wrong ...or perhaps the old launcher no longer works with OS.

From what I have read here, there are only TWO places that provide any hind of the age of the systems that have this common problem.

I own two MacBook Pros, both made in 2012. One running an up-to-date operating system, which is having hardware problems. And the one that I am using here is using MAC OS 10.11.6. 

I last played MC over a month ago on the better system. That computer remembered my login info.

This other computer, old in make and OS refuses to permit me access to 'The Microsoft Login Portal!'

I believe the common ground here could be older hardware!

Of course, this is only a guess based on three computers.

Also not working on MacAir OS 10.10.5, mid 2011 version. Mojang login works fine and creating a new account works normally too, just attempting to log in with a microsoft account results in this error.

Working Fine on M1 MacBook Air.

Just for the record, there is still the connection issue in update 2.2.7447 for Windows 7.

We are waiting for any other news. Thanks!

Running mine on old 2009 Mac book Pro el capitan and waiting for this to be resolved. MC was running perfectly fine until they updated the launcher and now total screwed and still no update and have placed 2 bug reports. Have deleted, reinstalled, watched a heap of videos but to no luck. not looking good so far....NOT HAPPY MC!

Same issue on iMac early 2008 with MacOs Yosemite (10.10.5).

This is second time I have the issue, related with Xbox Auth issues.... the first time, with a re-installation it works... but this time does not work.....

What we can do with this Xbox related issues???

I know its frustrating but we should keep in mind that staff have said that they were hoping to "have a fix in the coming weeks" for the mac issue and that was only 3 days ago. All we can do is be patient.

@Donuts1000

We appreciate all the hard work that the team at Mojang Studios does all the time to produce such awesome upgrades! Even now, you're working against another deadline to bring us MC 1.18!

It must be really frustrating for all of you after the earlier setback causing the split of Upgrade MC 1.17 into two parts, to have what appears like another major setback of a defective Launcher.

The ideal solution is to revert to a previous, fully working Launcher, as this would instantly resolve this known issue! Then the problem Launcher could be repaired properly without bothering anybody!

Somehow, I do not believe that this is the issue that Mojang Studios is concerned about as much as failing to meet another deadline!

From what I have seen online, we are in the Pre-Release State of MC 1.18. (I have seen mentioned Pre-Release 2.) 

This close to its Final Release, there is no way that Mojang Studios will place a small handful of its Loyal Customers BEFORE the Majority of its Customer Base!

This is Not A Defective Launcher Issue. It is a Customer Relationship Issue.

As far as I can tell Mojang Studios is FAILING MISERABLY! 

anyone know if mojang is working on it and how long it might take? i've been waiting for over a week.

@Kiara, If you look up in the comments about 3/4 days ago a person called Donuts1000 mentioned that staff at Mojang are working on it and they were hoping for there to be a fix in the coming weeks if not sooner.

weeks? wtf

opened the launcher today, no update but this happened. Now when i log in i get this

I already paid for Java so this shouldn't be happening. Its telling my to switch accounts but the Mojang account i bought Java with was migrated so i can't login with that account anymore. But at least its progress. I can login now, it just needs a few more tweaks to be able to play. Positive results which shows they are working on the issues.

Spoke too soon. I quit the launcher and reopened it and we are back to :-

The hope was short lived

@earth_dragon4 if you have no internet and select a microsoft account it brings you to that, so you can play singleplayer worlds but unfortunately it wont let you go on servers (if you turn back on your internet it still wont let you go on servers)

@Stupida, Yeah thanks for the advice but if I didn't have internet access i wouldn't be able to access this site. This isn't a network issue. It's an issue with the launcher

@earth_dragon4 if you have your internet turned off when you click your microsoft account in the launcher, it leads to the "demo" launcher. When you click play you can play worlds for an indefinite amount of time so it's really the demo. (But for some reason you can't go on servers.)

While you're playing you can turn back on your internet and do anything else at the same time. It won't immediately break when you turn it back on and that's what i was trying to say earlier.

I logged out, so i can't do this anymore. 😞

I was sent an update saying this was resolved today....upon trying numerous times, redownloading, restarting computer.....still same issue. "something went wrong with login process" this is getting old....im so tired of trying to get minecraft to play, my kids are angry. We have 3 accounts, none work on 3 sep computers....if balloon can patch it on their end surely minecraft can figure it out...Its an issue with the launcher itself....

Due to the influx of comments I'd like to ask everyone to only comment if they have additional information to add to the report. Comments adding no additional information will be removed as it's spamming the useful information out of the way

This already happened about a month ago, after a week it just fixed itself, I didn't even get an update.

Hey, the someone mentioned turning off your internet. Sure enough, I turned it off and got the launcher to work [on demo mode]. So far it seems to me the game runs like normal on demo mode though, so I think this can be used as a temporary fix.

@Greymagic27 It seems like turning off the internet makes you be able to access the launcher, albeit on demo mode.

I received this today:-

so there might be a fix for anyone on Windows, however i'm on a mac and the mac launcher is still not functioning properly.

@gree It does say demo, but it works fine other than the servers don't work.

@earth_dragon4 I wonder if they know its mac too. let up know an updates

The mac problem is different than the Win7 problem. Mojang is aware of both issues & is working on a solution for the Mac side. 

Thanks you a lot for the feedback. i hope it will be possible to come back on minecraft sone and thanks you for your work.

Hello! I am experiencing the same issue too! I am on windows. When I checked the comments some said it would be fixed if you went offline, so I just thought that I could go offline to access the launcher, start minecraft, and then join a server. It didn't work because it told me to restart my game. Is there any reason when without internet/wifi the launcher works? I think it should be the opposite, when offline, the account not being able to connect because of connection issues of the lack of wifi. I think it is an internal error from the launcher, I don't know. I'm just saying this to show that restarting your wifi to use servers wont work. Sorry if this isn't useful and is considered spam!

@Sergio Munoz It's not intended to only work if you turn off your internet.

Do you think this bug is going to be resolved before the update? Thanks for your efforts though.

For those of us playing with friends/family through Realms, I suggest contacting Minecraft Help Center for Realms support and asking for a credit/refund for Oct/Nov due to this bug:  https://help.minecraft.net/hc/en-us/requests/new?ticket_form_id=360001225811 

anyone have an idea when the mac side of things will be fixed?? its been over two entering three weeks

Agree! any update from minecraft would be great its been 3-4 weeks and still nothing from them. Thanks very much for sorting this issue out 😞

The problem exists for OS X 10.11 El Capitan. It is very annoying as it prevents Minecraft from running on older hardware, even if it would do so perfectly well.

Please fix this

I have the same issue: Mac OS El Capitan, Java 8.311

Please fix! thanx.

Damn, I genuinely don't think mojang cares about this issue. It's been three weeks of waiting :/ 

And considering minecraft is the best selling game in the WORLD I feel like this issue could have been resolved a long time ago. 

IDK either way I'm getting a pc soon so I won't have to deal with this bs 

Same issue here on Mac 10.11.6. For a while since November 8th of 2021 (this year) we can enter, but don´t have access to the premium features of our account anymore. We can use servers, but not the ones that require Premium.

With the latest update we don´t even get that and get the message "Something went wrong" when we try to log in. This message appears before we enter any login data. Just clicking on the "Microsoft login" makes that message appear.

Not very happy and wondering how I can receive money back as we can´t make use of the Premium features we paid for.

I am having the same problem - happened when I merged my Mojang account with my Microsoft. Really hope it can be solved as I am starting to regret migrating the account even when Mojang said it would be best

i think I have FIXED it you need to click create a new Microsoft account and put you're normal account i hope i explained myself well

@erwin von arpen thanks for the tip, sadly didn't work for me :/

I am also stranded. I don't know what to do, and I feel my money is not being put to good use. Please solve this, Microsoft.

try to remove you're account and then re-add it

For People on Mac version 10.10.5 Yosemite 

I ASSUME that they are working on fixing it for this version of Mac, and I hope along with the rest of you that they will fix it quick.

@Sam ikr, I've been checking every day for the past three weeks and it's starting to get rlly old 

@Donuts1000 thank you so much for keeping us updated on this issue we cant wait to play minecraft again. tell the people that are working on fixing this bug to keep up the great work! it would really make my day!

p.s i am on 10.10.5 mac yosemite 

Same problem with one of my student's.  They have the error with log in issue. they are on 10.11.6 OS X El Capitan

Just opened the launcher this second, got another auto update and now managed to login, on mac 10.11.6. all mac users try opening the launcher.

IT WORKS ON 10.11.16 MAC!!!!!!!!

Thank you Mojang!!! We are GO for 10.11.6 again. 

Should be fixed now. 

I still can't play. The Launcher updated and I had the option to play. However, whenever I click PLAY I get "An unexpected issue occurred and the game has crashed. We're sorry for the inconvenience. Exit Code: 0"

This happens repeatedly even after restarting.

Mac. OS 10.11 2015 MacBook Pro. Game works fine using 3rd party launchers.

Still getting this same error on windows 10

This bug is about this issue on Mac. If this is happening on win10, it is an unrelated issue that needs its own item to track. 

THANK YOU MOJANG !!!!!! Im very appreciative of the fix, I apologize for being impatient earlier, I'm sure there's lots to work on with the new update 

😃 😃 😃 

Thank You, @Donuts1000. It's truly been nearly 4 weeks since this problem happened. We ALL appreciate you and the Mojang team and staff for fixing this issue for Mac users. We all apologize if we were impatient and hopeless about this issue. Thank you!

I'm not too sure if this should be put here but when the launcher is fixed which is great, although, I can't launch any of the recent 1.18 snapshots and it says "Game Crashed, An unexpected issue occurred and the game has crashed. We're sorry for the inconvenience. Exit Code: 0." I can launch other versions such as 1.17, 1.16 and lower. I'm on Mac 10.11.6.

Thank you very much for working to resolve this issue.

@Donuts1000, thanks for keeping us informed!

For this latest version of the Launcher (2.2.7957), the problem still persists on Win7.

Should I create a new report, specifying this OS, to track it there or just wait a little longer on this one?

I'm still getting the error tonight on Debian 11. It did download a new version of the launcher, but the error/experience is still the same.

The "Can't launch (any/certain) Java versions on Mac" bug definitely needs its own item and shouldn't be tracked here (referring to Navin Gidwani's report from yesterday) - and it might be easier to track this specific issue if it's still happening for anyone on an OS by OS basis in separate bugs. 

— This bug is about this issue on Mac. If this is happening on win10, it is an unrelated issue that needs its own item to track. 

I submitted my own item MCL-20682 but a bot came in and marked it as resolved due to being a duplicate

I'm unable to login by selecting A saved account but logging in by adding the account back works

hi i need help

when i press microsoft-login in the launcher it just says that there is a mistake at login

BOT-Arisa has merged MCL-20525 into this Issue.  A number of extra people have been merged into this issue 

There is no logon fault.  Message displayed is "Oh No! Something went wrong, and we couldn't connect to the Minecraft Services. Try Again."  

Latest update to the Microsoft Launcher has not resolved the issue.  Mojang Account is migrated to Microsoft id and I am using that ID successfully under the old Minecraft Launcher.

-

Error may be caused by XAPAPI.cpp doing the account switching (when I hit 'lets play') and receiving an unhandled error 80080300.  The Launcher.log file immediately follows that with "Failed to get entitlements for account with XUID <xxxbig number removedxxx>. Error: 16".  /

kinda ridiculous this problem has been going on for 2 months probably more

I don't know if this is still being worked on but I tried to sign in today and still got the same message even though the launcher updated. I'm on a Mac Yosemite 10.10.5

I am up and running on my MAC OS 10.11.6

The issue seems fixed on macOS 10.11.6 now, was able to successfully log in

Got sent here from MCL-20525.

I just tried again now, the launcher updated but the Problem as depicted in MCL-20525 still persists.

As @Shayne Lynch too, I've used a migrated Account for a few Month successfully with the old Launcher.

Below the Version info after the launcher updated itself.

Please fix this, it is Minecraft Season over here, and with the currently accellerating COVID wave theres not much to do except play Minecraft with friends.

—

Launcher for Windows

Windows 10.0 2.2.7954

Samstag, 20. November 2021, 01:09:02

51ab98adff28cddc704c70ea39db7b5d484d2fb6
Was gibt es Neues?Launcher‐Fehler melden

Bootstrap

104

Mittwoch, 10. November 2021, 00:24:30

7ccad531773eaee1f603768cc8cdd99f1e782639

UI

8258

Samstag, 20. November 2021, 01:06:34

51ab98adff28cddc704c70ea39db7b5d484d2fb6

I don’t know why they would redirect you here Fabian, since that one seems to be a different issue, this is just an issue for logging in on the launcher on mac (as in couldn’t even access the login page for microsoft accounts), not an issue that arises after downloading the new launcher on windows. 

And it figures that the issue you are talking about was closed by a bot, since the titles are similar but the issues are different

Works for 10.11.6 - thanx

I can't login because "Something went wrong with the login process."

This issue exists for my java launcher on BOTH Windows and Ubuntu.  I haven't been able to play Minecraft for weeks.

I was having this issue on Linux (Manjaro) and fixed it by clearing my ~/.minecraft folder, though I backed up my saves, screenshots and shaders folders.

This is not a great look, however. People were already asking "So what's the upside to migrating my account?" and the answer is a resounding "none, but there might be a really bad downside...".

Thank you! That worked. Now I wonder if all I have to do is find that same folder in Windows and doing the same thing.

Edit:

Now I get a (non-fatal) warning: "Oh no! Something went wrong, and you will not be logged in automatically next session. View our troubleshooting guide here."  The link takes me to the "Secure Token Storage Failure on Linux". I don't have time to right now but I'll try that troubleshooting guide at some point.

I completely rebuilt my computer with a fresh Debian 11 installation, and still experience the issue.

I migrated my account and it seems like the process was not completed successfully. Trying to log in using my Mojang account tells me that the account is migrated and the Microsoft account tells me that I don't own the game!

I tried using 2 other launchers but the problem doesn't seem to be the launcher. It's most probably the backend of the servers being messed up.

If you have not already contacted Mojang customer support, I recommend you do so. They might be able to help you - and you can potentially provide them with your log file and they might be able to make progress.

Hello!

I would like to say, that in the report, it says that this glitch is only on the MacOS versions. I am currently on a Windows 10, and the issue still pops up. I am in the same normal launcher, do I need to install the new launcher to fix the bug? I haven't tried deleting and re-adding the microsoft account just yet. Using third-party clients/launchers lets me play minecraft, so I think it is a minecraft launcher glitch more than a microsoft account glitch.

Just logged in for the first time in a couple weeks. I got the new minecraft update and now the issue is fixed! I am on mac 10.10.5

I have contacted Mojang customer support several times, but they couldn't solve the issue, and just led me to here in the end.

I doubt they can fix this by the end of this year.

Any news anyone? I'm having exit:0 problems (like in ticket MCL-20783 ) I emailed Mojang twice and they sent me to this ticket instead. It almost over a whole month since this Exit problem started when the new update happened.

MacBook Pro 13-inch 2009, 2.26GHz Intel Core 2 Duo, Memory 8 GB, Graphics NVIDIA Geforce 9400M 256 MB, OS X Yosemite Version 10.10.5

(Yes, it's super old - but trying to get Java running on it for our 6yo who's incredibly-focused on this goal atm)

Downloaded Java for MacOS from Minecraft.net

Ran Launcher

Microsoft Login

"Something went wrong in the login process. If the problem persists, check your internet connection."

NB Nothing is wrong with the internet connection.

Restarted, Uninstalled, Reinstalled, all that jazz. Same error.

I'm learning as I'm going here.

Terminal

Getting a range of error reports as pasted below.

Searched the net for a bunch of the error reports. Found this as for a similar error on a different App...

"this is a bit strange, i can see what's happening, but not sure why it's happening. we rely on a messaging library called nanomsg, and for whatever reason it is failing to load. fortunately, there's a backup system, but this isn't loading properly either. i think if i update to use the development version of nanomsg this will work.”

More research, it's hard for a noob to understand what each of these pieces of code mean or do but I can pick out the patterns.

Someone asking for support as they developed a different App:

I opened the Console and this the only relevant message I'm getting when I try to create the session:

10/28/15 22:06:27.711 Dupla-Mac[87762]:

<<<< VTVideoEncoderSelection >>>> VTSelectAndCreateVideoEncoderInstanceInternal: no video encoder found for 'avc1'

This is the status code I get when I use the EncoderID:

2015-10-28 22:17:13.480 Dupla-Mac[87895:5578917] Couldn't create compression session 😞 -12908

And this is the one I get when I don't use the EncoderID:

2015-10-28 22:18:16.695 Dupla-Mac[87996:5581914] Couldn't create compression session 😞 -12915

Both relate to the lack of availability of the resource, but couldn't find any difference. I've checked that the most known functionality that may use the hardware encoder are turned off, but I don't know how to check this for sure. AirPlay is off, QuickTime is off, there's not any app accessing the camera, and so.

TL;DR: is there any way to force or to know what's the strategy the OS is using to enable the Hardware Encoder, and eventually know why it is not available at any moment?

...

Reply from someone else... the only HW-accelerated encoder available on macOS (10.8-10.12 for all macs 2012+) / iOS(8-10) is com.apple.videotoolbox.videoencoder.h264.gva and here is the full list: https://gist.github.com/vade/06ace2e33561a79cc240

Tried a new approach. My daughter's Mojang account hasn't been migrated to Microsoft yet. I logged in under this. Got through!!! I can see a Play button and the usual Pre-Launch screen, whoa!!

Went ahead and migrated her Mojang Account to her Microsoft Account as prompted to do. Bam, stopped working - back to same error check internet message.

Really wish I had of tried to run the game while I was logged in under a Mojang Account!

Anyway... so logging in using Mojang Account worked, Microsoft Account doesn't work. Is there something blocking one login method but not the other.

Attempts:

......$ /Applications/Minecraft.app/Contents/MacOS/launcher ; exit;

2021-12-12 17:31:28.297 launcher[1578:73933] Claimed it found a path: /Applications/Minecraft.app/Contents/MacOS/launcher (/Applications/Minecraft.app/Contents/MacOS/launcher) 4096

https://launchermeta.mojang.com/v1/products/launcher/022631aeac4a9addbce8e0503dce662152dc198d/mac-os.json

[1212/173131.109996:INFO:main_context.cpp(136)] CEF initialized successfully.[1212/173131.110138:INFO:main_context.cpp(138)] CEF version: 85.3.13+gcd6cbe0+chromium-85.0.4183.121

<<<< VTVideoEncoderSelection >>>> VTSelectAndCreateVideoEncoderInstanceInternal: no video encoder found for 'avc1'

[17:31:31.641] VTSelectAndCreateVideoEncoderInstanceInternal signalled err=-12908 (err) (Video encoder not available) at /SourceCache/CoreMedia_frameworks/CoreMedia-1562.240/Sources/VideoToolbox/VTVideoEncoderSelection.c line 1245

[17:31:31.641] VTCompressionSessionCreate signalled err=-12908 (err) (Could not select and open encoder instance) at /SourceCache/CoreMedia_frameworks/CoreMedia-1562.240/Sources/VideoToolbox/VTCompressionSession.c line 946

[1212/173131.750003:WARNING:ipc_message_attachment_set.cc(49)] MessageAttachmentSet destroyed with unconsumed attachments: 0/1or

[1212/174754.461424:ERROR:command_buffer_proxy_impl.cc(122)] ContextResult::kTransientFailure: Failed to send GpuChannelMsg_CreateCommandBuffer.or[1213/000643.362414:INFO:LauncherAppRenderer.cpp(518)] OnContextReleased: no frame (unknown context), browser id=1logout

or

......$ /Applications/Minecraft.app/Contents/MacOS/launcher ; exit;

2021-12-13 00:01:46.098 launcher[371:4075] Claimed it found a path: /Applications/Minecraft.app/Contents/MacOS/launcher (/Applications/Minecraft.app/Contents/MacOS/launcher) 4096

https://launchermeta.mojang.com/v1/products/launcher/022631aeac4a9addbce8e0503dce662152dc198d/mac-os.json

2021-12-13 00:01:48.329 nativeUpdater[373:4147] Found executable path: /Applications/Minecraft.app/Contents/MacOS/launcher

2021-12-13 00:01:48.680 nativeUpdater[373:4147] Found executable path: /Applications/Minecraft.app/Contents/MacOS/launcherhttps://launchermeta.mojang.com/v1/products/launcher/022631aeac4a9addbce8e0503dce662152dc198d/mac-os.json

OK

logout

i made a "duplicate ticket" apparently, so they added me to this one as well.  Minecraft was working for me yesterday, but now I can only play the demo.  No idea why, no solution given.

As a temporary fix, for those on windows 10, download and install the windows 7, 8 version of the launcher and use that until windows 10 launcher is fixed.  This fixed it for me.  Perhaps to also fix it, they should re-identify their current windows 10 launcher as beta test and to roll back to completely working one.

Everyone still having this problem: Please contact Mojang Customer Support directly.

@kiara "exit=0" means the game crashed. What version of MacOS are you running? I'm guessing you either need to update your MacOS to the newest or find a way to update your JDK version to the version required by Java 1.18. 

Also: This bug is not about a game crash problem, so Mods please consider my request to open separate bugs to track this issue on an OS-by-OS level. 

@[mojang]Donuts1000 I contacted The support system twice, The bug crash thing. I’ve been over a month with this problem. I’m on mac 10.11.6. I’ve emailed to ask if Minecraft 1.18.1 wouldn’t be supporting mac 10.11.6 and all I was kept being told is that they were working on it. Is it or Is it not? I’ve been given the link to here despite there being another ticket with what my problem is. I’m a bit frustrated because its not that its not getting fixed its I just want the truth. I want to know if I have to buy a new mac or keep waiting for supposedly for it to be “fixed”

Yosemite 10.10.5
for those who haven't checked in a while, there's been two more updates in the last few days. just open the launcher and it will auto update.
unfortunately it still does not work for me, but hopefully it will for someone else here.

I just added an external hard drive with Sierra 10.12.6 to my MacBook Pro that normally runs on El Capitan.

There are no Hardware or Software changes, nor are there any types of updates to my system other than a switch in OS'.

It is funny how Minecraft 1.18.1 runs without any problems on Sierra!

It seems to me that Mojang simply EXCLUDED every MacOS starting with El Capitan and before in their Release of Minecraft 1.18. At least we can still access all the earlier releases of Minecraft!

Everyone still having this problem: Please contact Mojang Customer Support directly.

@[Mojang] Donuts1000

I have already contacted them, and they couldn't solve my issues, and led me to this issue.

My issues:

• Cannot launch Minecraft Java Edition nor Minecraft for Windows.

• Can launch Minecraft for Windows directly, but cannot sign in in it.

Can we please have an update on this bug/issue? It's been over 2 months now. If Microsoft is dropping support for Mac OS 10.11.6, it would be fair to let us know and to update the Minecraft system requirements to reflect this change. There is a great number of unresolved reports on this bug and thousands of unhappy campers in the online forums. It would be great if Mojang could confirm or correct our suspicions so we can move forward. To make things worse, those of us who play with our families on Realms can no longer access our 1.17 worlds because Realms doesn't allow older versions of the game. Perhaps this policy can be examined? Regardless, the Minecraft fans deserve to be updated. Thank you.

I may have discovered a solution for Linux. I'm currently using Arch (5.15.3-arch and 5.15.3-zen) with KDE. What I did was install the Seahorse keyring manager (it will show up as "Passwords and Keys" in the application menu), changed the "Default keyring" password to blank (open by default, no password. Click the lock) and deleted the Mojang/Minecraft related entries within it. Since then, the launcher automatically logs me in again, no prompt at the account selection screen, no error message, just takes me to the menu to start playing! I followed this YouTube video specifically

Trying to get reliable reproduction steps for this since it only is impacting a small percentage of users - apologies for those it's still impacting, we're looking into how to get more visibility into what's going on under the hood.

Old launcher works and connects to minecraft services and can run java minecraft.  new launcher doesn't.  This is going on for a while now.

I can't find a reference to me owning minecraft in the new site, though I absolutely do and the old launcher seems to know this.  Could it be a problem related to the migration from mojang to microsoft?  

Jason C Burn: If you're seeing this on minecraft.net as well, you might not be logging in to the website/launcher using the email address/account you migrated to. Please double check what email address you used as your migrated-to account when you created your microsoft account and ensure that's the one you're using, and comment back here with results if you would!

My Debian 11 install had been working since an upgrade a few weeks ago, but this morning it's back to the error again :/

I was struggling with this issue tonight, and went through a bunch of troubleshooting steps.  When I closed the launcher and relaunched it from the "new" Xbox windows app, it started working.

Hopefully that can help narrow down the issue, or maybe help resolve it for someone else?

Three possible troubleshooting steps a user could take here that might fix this (and please tell me if any of this helps):

1) Run Wsreset to reset Store:

• Press the [Win] + [R] keys on the keyboard simultaneously

• enter "WSReset" in the window that comes up, and confirm with [Enter]. 

2) Repair / Reset the Launcher:

• Go to the start menu

• RIGHT click on the Minecraft Launcher. 

• Click “More.” 

• Open “App Settings.” 

• Within app settings, click on “Repair” and “Reset.”

3) Ensure Xbox Identity Provider is installed:

• Install the Xbox App and login w/your account.

• Click your account/name in upper left corner.

• Click “Settings”.

• Go to "General" tab.

• If you are missing dependencies, you will some listed there.

• If not installed, click “Install” next to item "Xbox Identity Provider".

I can confirm that the issue is still present as of today the 21st of March 2021 in the latest launcher version for Windows 10/11.

Archer Legend: Have you tried any of the troubleshooting steps provided? 

I'm having this issue as well on Linux and very frequently. Removing the account and then re-adding it seems to be functional workaround. However, it would be great if the root-cause could be addressed. The launcher, during startup, not having access to were the login tokens are stored for some reason causes those tokens to become invalid.

For me this is a frequent issue as I use KDE as desktop environment and because of that use keepassxc instead of GNOME keyring, which I have to start and unlock manually, as unlike GNOME keyring, does not start and unlock automatically during desktop log-in.

For details and reproduction steps, see: https://bugs.mojang.com/browse/MCL-21202

I've just migrated one account from Mojang to Microsoft and get this ominous error "Something went wrong in the login process" repeatedly.
My system is Kubuntu 20.04 and I have gnome-keyring installed.

System warnings are:

• gnome-keyring-daemon:    asked to register item /org/freedesktop/secrets/collection/Default_5fkeyring/6, but it's already registered

• [email protected]:    asked to register item /org/freedesktop/secrets/collection/Default_5fkeyring/6, but it's already registered

Update:
Deleting and recreating the account in the launcher solved the problem.

I migrated my account during the testing phase long ago and everything was fine. Just ran the launcher today after not running Java for a while & it updates and then refuses to log me in. This is pretty poor. An update should not completely break functionality and it should not take 6 months to (not) fix.

Are we going to have to go through this nonsense every time there’s an update?

There were some big changes/fixes recently and some users will likely have to uninstall/reinstall and/or logout and log back in to reset/fix their launcher instance. I recommend trying that and seeing if it fixes it. And if not, then try to wsreset the store; one of these steps should resolve the issue.

are you kidding? I'm not a developer, so do you think it makes sense to check and fix issues in the comments in jira?

It happens to me too 😞( im  on win11

it happens to me too...and i bought minecraft because i like the game but now...i cant play it 😞((

If this is still happening to you: Could you attach a fresh/new launcher log file to this ticket?

I've had this problem for about 2 month now, its really annoying since I can only play the demo version.
I tried reinstalling the launcher, using different versions, reinstalling windows, using a vpn but none of them work.
Please, please fix it

bonus info:

my problem begun on the 10th of april

I couldnt download from the microsoft store

after checking the support website I tried connecting to the websites they instructed me to in order to check what was working. I added my screenshots to the attachments. (the names are: image_2022-05-20_152839735.png, image_2022-05-20_154435172.png, image_2022-05-20_152736232.png, image_2022-05-20_152800903.png)

here's a link to a reddit post about this problem:

https://www.reddit.com/r/Minecraft/comments/tlp5f4/sorry_we_were_unable_to_get_your_account/

notchen502: Have you attached a new launcher log file to the ticket yet?

I have this same problem. I'm logged into a premium account and i can only play in demo

Again, anyone who is having this problem: Attach your launcher_log file from your .minecraft folder; a screenshot of your launcher doesn't help as much as this would!

My Minecraft Launcher used to work fine before around april. Last time i was able to play the game was when Deep dark experimental snapshot 1 released, however, after the start of the Wild Updated snapshots, the Minecraft Launcher received a update that got me affected with this bug. I play on a Mac 10.13.6

Here is the launcher log file if needed.

I've had this problem before on Arch Linux. Installing gnome keying, and chromium fixed it.

FIXED

I also have this issue, it is extremely annoying as I have tried reinstalling, checking files, updating java and launcher!

I fixed it, all you have to do is go into the one where it says play demo then go to accounts then press add account then sign in with the account you want to use and....Presto, it works

(P.S. this works even whilst having the account already signed in)

Here's my launcher log file and I have the same problem, can someone help, please?

Anyone running into this issue still: Can you report a support case so that we can have a closer look at your problem? You can do that here:  https://aka.ms/MCLauncherSupport

Please start that support ticket with the following text: "Reporting from MCL-19840 to provide the information". This is so that our support team can find you easily and forward that to us.

Then include screenshots of the launcher, the launcher text log, your Xbox Gamertag, and information on how you own Minecraft Java and/or Bedrock. Was it a direct purchase on minecraft.net or by game pass?

Possible solution: Try installing the Xbox Console Companion app: https://aka.ms/XboxConsoleCompanion - it has solved this issue for some users. 

Download launcher from XboxApp on pc

I think I found the root cause (might be another related issue):

When you make a lot of requests to https://api.minecraftservices.com/authentication/login_with_xbox (required to log in), it can sometimes just return 

{
  "path" : "/authentication/login_with_xbox"
}

and nothing else. This could be messing up the launcher because it is not getting an access token like it is supposed to.

How to reproduce:

1. Make a request to https://api.minecraftservices.com/authentication/login_with_xbox (use `curl https://api.minecraftservices.com/authentication/login_with_xbox`)

2. Repeat step 1 until the response is 

   {
     "path" : "/authentication/login_with_xbox"
   }

   It usually happens on the 4th request.

Observed results:

It only gives the path after some requests (the 4th one for me)

Expected results:

It should always give the full response.

This also happens if the request has valid sign in data, which can result in the launcher failing to sign in. The response will go back to normal after maybe like 10 seconds. You can see that it happens on the 4th launch in this video:

Anyone still running into this, there's 2 likely causes:

1) You're pinging the server too much - so wait like 2 mins and retry. I'm guessing that's already been tried; so instead:

2) You're missing a dependency or a key service on your system has been stopped. To figure this out:

• Install the Xbox App (https://aka.ms/DLXboxApp) and the Xbox Console Companion (https://aka.ms/XboxConsoleCompanion) and login to both.

• Open the Xbox App you just installed

• If you're missing dependencies, it'll tell you. Most likely dependencies that could be missing & causing trouble are:

Xbox identity provider:  https://aka.ms/XboxIdentityProvider

Xbox live in game experience:  https://aka.ms/XboxLiveInGame

feedback hub:  https://aka.ms/DLFeedbackHub

Install away!

I'm no longer affected by this issue on MacOS in the latest version of the launcher. 🙂

I think I fixed my issue by updating my xbox profile picture. I have not been able to log into the windows 10 launcher since it launched. It always says 'something went wrong in the login process.' I was trying some troubleshooting by logging out of the xbox app and logging back in, but it didnt help. 
I had an original xbox profile picture and had never changed it. One of the ones that are now shown tiny.  I updated it to an uploaded picture that was the proper 1080x1080 and suddenly I was able to log into the windows 10 launcher with no issue.  I think the launcher expects a proper sized xbox profile picture and if you have an old pic that is tiny, it fails for some reason.

Has anyone found a solution for this on MacOS?

There doesn't seem to be any solutions I've found. I've tried basically everything on this post. Wondering if anyone else is still dealing with this solution or has any advice.

On Mac? I strongly suggest you reach out to Mojang support so we can look into your issue - what MacOS version are you on?

Most Mac users should have this problem already automatically resolved. If not, then logged out/back in should do it - BUT I also suggest you try to login via minecraft.net, and if you are also unable to login successfully at minecraft.net then it suggests you have a bigger account-level problem, not a launcher-level problem.

Either way: Can you report a support case so that we can have a closer look at your problem? You can do that here:  https://aka.ms/MCLauncherSupport

Please start that support ticket with the following text: "Reporting from MCL-19840 to provide the requested information". This is so that our support team can find you easily and forward that to us.

Then include screenshots of the launcher, the launcher_log.txt file (from this location on your PC: %appdata%\.minecraft ) , your Xbox Gamertag, and information on how you own Minecraft Java and/or Bedrock. Was it a direct purchase on minecraft.net or by game pass?

To me it still gives me the error can help me!

i would love to play minecraft for if this problem is not solved let alone!!!!!!

Matteo,

I've already noted what people need to do if they're facing this on Mac right now: Please report a support case so that we can have a closer look at your problem? You can do that here:  https://aka.ms/MCLauncherSupport

Please start that support ticket with the following text: "Reporting from MCL-19840 to provide the requested information". This is so that our support team can find you easily and forward that to us.

Then include screenshots of the launcher, the launcher_log.txt file (from this location on your PC: %appdata%\.minecraft ) , your Xbox Gamertag, and information on how you own Minecraft Java and/or Bedrock. Was it a direct purchase on minecraft.net or by game pass?

This is how we will help you solve your problem. Please do so asap so someone can look into this in more detail. 

If you aren't going to, there's not much anyone here can do. But you can attach your launcher_log file to the support case and we'll look into it. 

no me deja iniciar sección 

no me deja iniciar sección  con Microsoft llevo  2 meses con ese error 

sono su windows @Donuts1000

If you're running into this problem on Windows (as I've noted in this comments section), do the following if you want your problem solved:

1) Install & login to xbox console companion: https://aka.ms/xboxconsolecompanion

If that doesn't solve, then:

2) Install & login to xbox app: https://aka.ms/dlxboxapp

In that app it'll tell you if you have any error messages that are relevant. 

3) Make sure you have all of these installed & services running in the Services tab of your task manager:

Xbox identity provider:  https://aka.ms/XboxIdentityProvider

Xbox live in game experience:  https://aka.ms/XboxLiveInGame

Gaming Services: https://aka.ms/GetGamingServices

If NONE of those solve your problem, then

4) Please report a support case so that we can have a closer look at your problem? You can do that here:  https://aka.ms/MCLauncherSupport

Please start that support ticket with the following text: "Reporting from MCL-19840 to provide the requested information". This is so that our support team can find you easily and forward that to us.

Then include screenshots of the launcher, the launcher_log.txt file (from this location on your PC: %appdata%\.minecraft ) , your Xbox Gamertag, and information on how you own Minecraft Java and/or Bedrock. Was it a direct purchase on minecraft.net or by game pass?

I found a solution,

Start your xbox app and sign in to your account.

Then log out again.

Then log back in and it should be fixed.

This is also the solution to other open issues about this.

I hoped i helped you.

@dunkiegaming 's solution worked for me. Good tip for the developers looking into this. And no, there wasn't any error messages in the xbox app as was suggested by @Donuts1000 .

I'm having a similar problem, but I also get a proper error message (see attached image). I installed the minecraft launcher for mac on mac Monterey 12.3.1

NOTE: yes, the error message mentions some windows feature not working properly, on mac

resolving because logging in via xbox app and/or xbox console companion should solve all issues exactly matching the "something went wrong" error on win10/11.

This is not resolved. Mac users continue to have no solution, as the xbox app cannot be installed.

Any users, especially Mac users, still running into this problem:

Report a support case so we can have a closer look at your problem, asap. You can do that here:  https://aka.ms/Minecraft-Support

Please start that support ticket with the following text: "Reporting from MCL-19840 to provide the requested information". This is so that our support team can find you easily and forward that to us.

Then include screenshots of the launcher, the launcher_log.txt file (from this location on your PC: %appdata%\.minecraft ) , your Xbox Gamertag, and information on how you own Java. Was it a direct purchase on minecraft.net or by game pass, and roughly when?

Hello 

  I have this on Linux on the latest MCL 2.3.645 and I shall follow the request to FUP support [though I did receive a prior email from support saying they were not actually doing support of troubleshooting presently, RTFM KB which is circular..].  I'll try again though.

Minor query.  Linux as well as Mac does not have the Xbox app.  Can you confirm if the app must be on the OS environment or if Xbox app might also mean a mobile device?  In any event I can confirm that performing the procedure on a mobile device does not affect the problem behaviour.

Kind regards,

Tucks

I have come across this swell but it is caused from repairing installations using Curseforge and know how to fix it:

(keep in mind I am on windows)

on the bottom of the screen a message is shown talking about migrating users, if the box is black, then the log-in will not work, but if the box is red and it still talks about migrating users then it should work

again, this works for me and might not work for you