Mod Notice
This issue seems to be caused by incompatible software, removing it fixes the issue.
⚠️ If you have this issue, please check whether you have installed any incompatible software installed on your computer. If there is, uninstall it. If there isn't, please contact 💬 Community Support. Please don't post comments here, this is not a support forum.
For Windows:
Open the Start menu (Windows button)
Type 'Control Panel' and open the first result
Click on 'Uninstall a program' right under Programs
Right-click the incompatible program and choose 'Uninstall', then follow the on-screen instructions.
After the uninstall, restart your PC for the changes to apply.
Example of issue: http://paste.ubuntu.com/23950125/
xml seems to be client-1.7.xml
HJT reports: http://paste.ubuntu.com/23950156/ http://paste.ubuntu.com/23950162/
Seems like each player is getting a different message, got 8 people right now with the same one in IRC.
Restarting the launcher sometimes gives a different file.
Linked issues
is duplicated by
relates to
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Bug confirmed using Freshly installed Windows 7 testing virtual machine
Was able to launch and play Minecraft using both 1.6.67 launcher and new 2.0.757 launcher
Installed ByteFence and reinstalled minecraft which caused a windows crash to desktop immediately upon hitting play - Event details pasted below
Problem signature:
Problem Event Name: APPCRASH
Application Name: Minecraft_staging.exe
Application Version: 1.0.1.0
Application Timestamp: 5894a57f
Fault Module Name: launcher.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 5894a493
Exception Code: c0000005
Exception Offset: 000776db
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

thx

I have this issue, but it is not caused by Bytefence (as it is not installed on my computer). Does anyone know how to fix this then? If you do, can you please inform me how to fix this.

exact same issue or different file name?

The lang file changes depending on the version of minecraft. Currently, i have seen that id_id.lang (1.11.2) and ast_ES.lang (1.8.9) have failed to download.

Name: is_is.lang
URL: http://resources.download.minecraft.net/a3/a3817c29592d9c7a40880eb022cd423071958987
Error details: Request error -101: ERR_CONNECTION_RESET
Filename on disk: de12-e8af-9f7e-07cc
Path: C:\Users\adria\AppData\Local\Temp\de12-e8af-9f7e-07cc
Exists: file
i don't have ByteFence installed. please help me it has happend since the new launcher update.
i use windows 10.

Hello friends. Ever since the new launcher came out to 1.11 / 1.12, I have not been able to play 😞 I own a server with a friend, but I never get the chance to play. When I click on * Play * it says: Failed to download file. ast_es.lang. My language is set to English so why is this a problem with a Spanish language file?? I have tried to get help without success, what should I do? // Gustav (ING) Gustavsson_05

For Mac users,
I found a solution please help other people with this.
First you go here http://hopper.minecraft.net/help/guides/minecraft-logs/ to get your minecraft logs
It will show you the item that is missing in the folder. For example mine might be 62.
You go back to the minecraft launcher, and click show more details
Copy and paste the url in a browser , it will download a file.
Go to minecraft objects and put the file in 62, yours might not be
keep on doing this until you can log in

I still have this problem, but I don't have anything related to ByteFence installed.

Bytefence has been uninstalled and I am still having the issue with cannot establish a directory. I tried reinstalling the game after uninstalling bytefence and that did not work. What can I do to fix this?

Hello guys can i ask you somethink? When i was trying to install (or play) version 1.11.2 (and other versions), an error shows ''The process can not access the file because it is being used by another process''. What i should do to play this game? I have removed the process but the game does not want to run.
I'm counting for fast and effective help. Thanks for read that message.
We're not a support forum. If you have any issues, please contact the Community Support below.
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – 📖 Game Wiki

Really! You want us to uninstall Anit-Malware so just the new launcher will work!!
Back to the old launcher and all works fine, I can log in to my worlds and play
You tube video on how to get old launcher back - <link removed by mod>

Its not antimalware, its malware disguising as one

Anti-malware programs tend to block programs from downloading files. It's entirely reasonable to request disabling one when it's blocking downloading a regular file.
Also, that is not a valid location to get the old launcher. If you want it, you can get it from https://minecraft.net/en-us/download/alternative. If you're downloading random programs off of mediafire, that is a good way to get malware.

I need you to advise me so I can speak Spanish and I can not log in to minecraft.net and I need help

@@unknown Please see the Having trouble accessing your account? article, and community support.

I just read everything and it does not serve my problem is that it does not let me in and says We can not unknow on our servers. Please try to close your session and start it again.
😞

@Brayan Daniel Cura Luna thats caused by AV or pirating software. Go to community support
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – 📖 Game Wiki

I'm having a problem very similar to this on an iMac. Any suggestions?

Bless you dude, I was so mad thinking I had wasted 27 dollars on an unsolvable problem

How i can send the launcher Output to the helper??
pls give me a answer

Join community support if need technical help for fixing this issue

I do not have ByteFence but this error still occurs.

I also seem to be having the same issue. Launcher version 2.0.847
Mine stops ALWAYS at Failed to download file. nether2.ogg
I do NOT have bytefence installed and I disabled Windows defender.
Name: nether2.ogg
URL: http://resources.download.minecraft.net/5a/5a7ce2181203dd558cbd55d02081b9e95a07f16f
Error details: Request error -101: ERR_CONNECTION_RESET
Filename on disk: e44d-14d5-1870-08e6
Path: C:\Users\CBR-LJR1\AppData\Local\Temp\e44d-14d5-1870-08e6
Exists: file
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@unknown, that's a connection issue. ("Request error -101: ERR_CONNECTION_RESET")

hey! this is not a network issue. when i tried to install a newt Operating System. I cant download any version of the game. .. and The launcher Suddenly Crashed.
No, this isn't a network issue, noone said it is. The comment above however had a connection issue.
If you experience this issue, do what is said in the big yellow box above. Or contact the community support linked below.
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – 📖 Game Wiki

Is there also an fix for Mac OS

The annoying part about this is I got ByteFence via this crappy installation website that kept giving me like 12 different installations that weren't necessary, and I never installed any of them. It just installed itself because I opened the page.

Ok. After a week of trying to fix this I have been unable too. I don't have ByteFence and never have had it. I am getting this error on the new launcher and I can't play minecraft at all. I downloaded the old launcher and can play minecraft but no mods. I'm trying to play ftb beyond and skyfactory 3. I have also tried the ftb launcher and couldn't played. I would post error log but I have about 10 different ones from those 3 launchers and many many more with the new launcher. I can give you this tho.
Unable to create directory. da_DK.lang
Name: da_DK.lang
URL: http://resources.download.minecraft.net/53/538b9c463fc0366023f356e25e6e5e88411cf6dc
Error details: Cannot create a file when that file already exists
Filename on disk: 6238-25cf-b917-6bdb
Path: C:\Users\scoot\AppData\Local\Temp\6238-25cf-b917-6bdb
Exists: file
The thing is the file doesn't exist at all. Ive created the file and put the url download in it but then it creates a new non existance file location. Does anyone know how to fix this?

Hi the update 1.12 is currently not working for macs and this is the message I get.
Failed to download file. hit3.ogg
Name: hit3.ogg
URL: http://resources.download.minecraft.net/ad/ad126e435cca94054bf0d616301799a105526cde
Error details: Request error -324: ERR_EMPTY_RESPONSE
Filename on disk: ad126e435cca94054bf0d616301799a105526cde
Path: /Users/warrenzimmer/Library/Application Support/minecraft/assets/objects/ad/ad126e435cca94054bf0d616301799a105526cde
Exists: false
is there are clear solution on fixing this issue? Or will there be a new update for Mac OS systems?

Hi This is what comes up for me when i load up mc 1.7.10 through to 1.8.9 and they are the versions that i play on
Unable to save download. hit3.ogg
Name: hit3.ogg
URL: http://resources.download.minecraft.net/ad/ad126e435cca94054bf0d616301799a105526cde
Error details: Attempting to move successful download to C:/Users\greg3_000\AppData\Roaming\.minecraft\assets\objects\ad/ad126e435cca94054bf0d616301799a105526cde The file or directory is corrupted and unreadable
Filename on disk: 3a41-e337-ab67-7549
Path: C:\Users\GREG3_~1\AppData\Local\Temp\3a41-e337-ab67-7549
Exists: file

"The file or directory is corrupted and unreadable": You should run a full disk check.

I don't have ByteFence so my report was reported a copy for what reason heres my thing Set run directory to C:\Program Files (x86)\Minecraft
Native Launcher Version: 1321
Operating System: Microsoft Windows XP
Application Hash: d026a01a83aeaec4111e8c7430ad89b21f3a30f3
Application Data directory: C:\Users\Camren\AppData\Roaming/.minecraft
Executable Path: MinecraftLauncher.exe
App Directory dir: C:\Program Files (x86)\Minecraft
Start dir: C:/Users/Camren/AppData/Roaming/.minecraft
Launcher dir: C:/Program Files (x86)/Minecraft/game
TmpDir dir: C:/Program Files (x86)/Minecraft/tmp
(Optional) Java Launcher hash:
Java Version: 1.8.0_25
x64: 1
LauncherConfiguration from: http://launchermeta.mojang.com/mc/launcher.json
Downloaded config
Native launcher is current
Native launcher is current
Using new launcher as a launcher.dll is on disk.
Launcher library is up to date with hash ec064f05257ba720c432bce019329ec56417a61f
Check to see if we can run the launcher
Native launcher is current
Starting launcher.dll with C:\Program Files (x86)\Minecraft\runtime\jre-x64\1.8.0_25\bin\javaw.exe
Found SetDllDirectoryW in kernel32.dll!
Added C:\Program Files (x86)\Minecraft\game to DLL search path
Running launcher!
Launcher ended with 0

I am on a mac what do i do?
Name: af_za.lang
URL: http://resources.download.minecraft.net/28/2878dd96b391ac661521bb98cd485b4152834275
Error details: Request error -324: ERR_EMPTY_RESPONSE
Filename on disk: 2878dd96b391ac661521bb98cd485b4152834275
Path: /Users/salmanabuzahra/Library/Application Support/minecraft/assets/objects/28/2878dd96b391ac661521bb98cd485b4152834275
Exists: false

Hi i am also on a mac trying to play, I'm having the same problem i press play and it comes up with the "ru_ru.lang" file. is there any solution for this as it has been a few months now??? why haven't mojang/ minecraft done anything about it?

MY SOLUTION === MY SOLUTION === MY SOLUTION ===
So I did not have ByteFence Software installed and no Anti-Malware and whatnot and still got the same problem when Downloading v1.12. So what I did is JUST HIT THE DOWNLOAD BUTTON again and again. This is obviously totally unreasonable but it worked. For some language-packs I had to repeat it 5-10 times but finally I got them all downloaded and can play v1.12 now. Hope it works for you too.

I cant login on my account to 1.12.1 but can on versions earlier to 1.12 what do I do?
Name: uk_ua.lang
URL: http://resources.download.minecraft.net/3a/3aa7ea326a6810455bfb25fd1b06a68c891f3e0e
Error details: Attempting to move successful download to C:/Users\sport\AppData\Roaming\.minecraft\assets\objects\3a/3aa7ea326a6810455bfb25fd1b06a68c891f3e0e The process cannot access the file because it is being used by another process
Filename on disk: ae5f-7989-be37-4a10
Path: C:\Users\sport\AppData\Local\Temp\ae5f-7989-be37-4a10
Exists: file
Step 1: Read the big red-yellowish box above.
Step 2: If that didn't help, use the Community Support link below.
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – 📖 Game Wiki

Thanks bro that worked lol

wait what'

I'd prefer to get a response to this. Ok so when I did what the yellow box said, I was unable to find the Byte-fence or whatever, so that did not change anything. I tried doing everything else I could, but nothing worked yet. This is the message.
Failed to download file. icon_16x16.png
Name: icon_16x16.png
URL: http://resources.download.minecraft.net/bd/bdf48ef6b5d0d23bbb02e17d04865216179f510a
Error details: Request error -101: ERR_CONNECTION_RESET
Filename on disk: bdf48ef6b5d0d23bbb02e17d04865216179f510a
Path: C:/User_________\AppData\Roaming\.minecraft\assets\objects\bd/bdf48ef6b5d0d23bbb02e17d04865216179f510a
Exists: false
That's a different issue, caused by your internet connection. Please use the Community Support link above to get support. This is just a bug tracker, not a support forum.

On Mac is usually caused by Adblock Master, to correct this, disable or remove the blocker and reopen the launcher

Additional things that may have fixed and removed:
Candy Crush Soda Saga
Casino Poker
Avast Free Anti Virus

I can't seem to, uhh, delete the "bytefence anti-malware" thing...

I am having this issue but none of these examples solve my problem. I do not have any of the interfering programs that are listed. and it works fine if i go to a old launcher what do i do?
Please use the 💬 Community Support IRC channel to get further help.

None of these programs are on my PC and I do not have anyone replying to me on the support,
All it say's whenever I try to install any version is "Failed to download file. af_za.lang"
Please read the big yellow box above. Contact 💬 Community Support to get further help.
:info: This is not a help forum, so please, don't ask for help here. Use the 💬 Community Support IRC channel instead.

I have this problem and I don't have any antivirus or adblocker app on my Mac and whenever I try to download it I turn off the firewall but it still doesn't work . This problem IS NOT RESOLVED.
This ticket is for Windows users, MCL-6859 is the report about this issue on macOS.
This is likely caused by ByteFence. To remove it in windows 10 do the following steps.
1. Open or Click Start Menu.
2. Choose the Settings menu to display all contents.
3. Select and click on System.
4. Under System menu, please click on Apps and features.
5. Select ByteFence from the list.
7. Click on Uninstall button to get ByteFence off.
for window 8 or 7 go to http://blog.removevirusnow.org/bytefence-removal/