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MCPE-154110

Game freezing on Nintendo Switch since 1.18.30

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Anytime I play, the game is consistently freezing. If I’m Omaha t for 10 minutes, it will freeze 2-3 times. I have looked online and tried the possible bug fixes yet nothing seems to work. I have tried logging out of my Microsoft account and also rebooting the entire switch. I’m not sure what else to do at this point. 

Linked issues

BDS-16825 Survival world freezing after 1.18.30 update Resolved BDS-16854 updated to 1.18 on my nintendo switch last night. Since update my worlds are freezing up when I am playing. Resolved BDS-16856 Nintendo Switch Lag/Freeze Resolved BDS-16858 Lag that lasts 1-3 minutes Resolved BDS-16901 Game Freezes when Autosaving Resolved

Attachments

Comments 256

I'm having the same experience.  I'm playing on a switch and every couple of minutes it will freeze.  Often it is during a save game period, but not exclusively. It often happens while accessing inventory items (chests, player inventory, work stations etc.).  It is very frustrating.  It may or may not be related, but using nether portals takes longer than usual.  In addition I have been getting messages of invalid session when closing down.

Exactly! That’s when mine is freezing and I can’t figure out how to fix it. 

My game freezes more than its playable. From the moment my world first comes on screen to the first time I get sound & (mostly) rendered chunks, its 2 minutes & 16 seconds (just timed it). I will then get 30 seconds of normal(ish) gameolay, but then it freezes for 20-30+ seconds. From that point on, it literally gives me 1 or 2 seconds of play and then freezes for ~30+ seconds again. I have to be hovered & waitimg over the + button in order to properly logout.

Software restarts & console power cycle did not help. I did a fresh install (delete software & redownload from eShop), and while that fixed the Marketplace issue I wasn't having, it did not change the gameplay issues at all.

Attaching photos of what was rendered after the 2+ minutes...

EDIT: adding that the save file is 140mb

Just to rule out wifi/router/internet, took console completely off network & attempted offline play, but the same things happened.

I have the same issue.  The game is unplayable.  
the game freezes every few seconds while walking around.  Also freezes when opening chests, using workstations. 

I lowered the rendered chunks setting, turned off Fancy Graphins, beautiful skies, fancy leaves, etc.   nothing helped. 

246 more comments
NoDramaLlama336

There is a similar issue preventing Switch players from joining: MCPE-172980 Are any of you also experiencing the software closed error?

Minecraft on the Switch (digital version) has been experiencing bad FPS, loading times, access to the marketplace, and chunk rendering. I've had this problem for a long time, but I typically try to grin and bear it. However, every new update makes it more unplayable on the Switch. I can't walk anywhere without large missing sections. Almost five minites in, everything slows down tremendously. I've never been able to get the marketplace to work too. I don't think I need that, but it was worth mentioning that it never works. For that matter, the skins don't work either.

Since reporting this issue in the last week, I have been bounced around by Minecraft customer support. They sent me to Nintendo and now here. From a customer service background, I am just getting the run-around. I don't feel like it is the Switch; none of my other games have these issues when docked, it is just Minecraft (ironically, Minecraft Dungeons gives me issues too, but not as bad as classic Minecraft). 

I have taken the previous advice from this site, Reddit, and several customer support agents over the years. Here is everything I have tried:

  • I contacted Nintendo per the request of Minecraft customer support, Nintendo customer support said, "we don't have any troubleshooting steps available for this type of issue that is related to the game itself. The developer has to provide you with any other troubleshooting or additional steps in order to find a solution for this issue."

  • I fully restarted my console from the power options in settings and selected and launched Minecraft without opening other games or apps. 

  • I tried not signing into a Microsoft account (I wish I didn't need to anyway). Honestly, I feel like this option makes it worse. Minecraft is constantly trying to connect to something, which tanks the game performance for me. I also lose the ability to switch skins (even the ability to switch between Steve and Alex). 

  • I deleted all of my worlds (which hurt the most) and started fresh. This solution helps until the world reaches about 30MB.

  • I dropped all of my settings to the most optimized and least demanding.

I am attaching screenshots of the issues. Some I could not capture with a screenshot (how do you screenshot low FPS/ lag, issues with skins, items not appearing, or loading times?), but I did capture the chunks not loading in and my settings. If I can send other images to help troubleshoot let me know. 

Is there something I can do or download to improve the FPS? Is there a free texture pack on the Switch that can help with FPS similar to the PC version? Can I create a smaller world? Maybe scale back the updates? I am open to anything at this point as I would rather play the game than have it be so slow. At least give us the old Minecraft Switch edition which was made for this console. Bedrock should be allowed to be sold in this state on the Switch. 

If there are any options, please let me know! I feel like Minecraft on the Switch has been unplayable since I got it three years ago, and it is just getting worse. There should be some solution now.

1.20.40 Switch OLED, Game Card

Audio delay for various blocks has significantly been reduced. New parity sounds like entering & leaving water have the same delay I've mentioned before in other numerous reports.

Autosave issues have been reduced as well, but still suffers some stuttering/hiccups at random intervals.

Game seems to always crash at least once at the loading screen to main menu transition per attempted play session.

Marketplace runs at a snail's pace. Other than that, my current experience is virtually the same as my last comment.

[Mojang] Mega_Spud (Jay)

Resolving this issue, as the team have implemented some fixes related to the the original issue reported.

There may be ongoing tweaks to make, so feel free to report separately any new specific issues that are reproducible, and include steps to reproduce the problem, so that we can avoid having a catch-all bug that is difficult to pinpoint. Thank you for your help in this matter.

Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki

For those who are sure it is still happening: MCPE-177148

aimee oneill

(Unassigned)

778719

Confirmed

Nintendo Switch

1.18.33 Hotfix, 1.18.32, 1.17.10, 1.18.30, 1.18.31, ..., 1.19.51, 1.19.60, 1.19.70, 1.19.81 Hotfix, 1.19.83 Hotfix

1.18.32, 1.18.31, 1.20.73 Hotfix

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