mojira.dev
MCPE-241720

Restarting the game causes custom skin to fail to load

Since 26.40, if you have custom skins imported to your game, and then restart the game, the skin will fail to load and reverted to one of the default Minecraft skin, and "A local or platform skin could not be loaded." notifications popup appear upon opening the dressing room.

Steps to reproduce:

  1. Download the skins attached in the report, or download any random skins from 3rd party sites such as MCPEDL, Planet Minecraft, or NameMC

  2. Import it to the game, and then restart the game

  3. Open the game again, and wait until the game fully loaded

  4. Notice the paper doll in the main menu does not display your previously imported custom skins, and "A local or platform skin could not be loaded." notifications popup appear upon opening dressing room

Expected result:
Previously imported custom skins load perfectly fine.

Observed result:
Previously imported custom skins fail to load.

Note:
Upon checking the custom_skins folder located in "\<user_id>\games\com.mojang\custom_skins", which can be accessed from:

  • Minecraft: %AppData%\Minecraft Bedrock\Users

  • Minecraft Preview: %AppData%\Minecraft Bedrock Preview\Users

For some reason the game cleared custom_skins folder every time the game is launched/restarted (you can see this happening in the attached video), which causes the skin fail to load, since the reference file for the skin no longer exist.

Linked issues

MCPE-242081 The skin upload option shows an error. Resolved MCPE-242255 settings and custom skins reset when new updates come out Resolved MCPE-242499 classic skins/custom classic skins are broken Resolved MCPE-242504 Imported skins are not saving after 26.50 Resolved MCPE-242594 Custom Skin Reverting To "Steve" Upon Reload Resolved

Attachments

Comments 7

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Can confirm for 26.51

I can confirm this issue on Windows Bedrock Edition 26.51.

I can confirm this issue is on 26.52

This issue still exists+needs to be fixed

This is still an issue in 26.60.29. It hasn’t even been a full day since I set to a custom skin and it's already been reset.

Azekumii

(Unassigned)

1671754

Confirmed

Multiple

26.50.25 Preview, 26.60.23 Preview, 26.42 Hotfix, 26.50

26.60.24 Preview

Retrieved