Skins resetting to default Steve skin after reloading the game.

Its on xbox 1

Same. I have to reset my skin every time I load the game

Confirmed on Xbox One, could not confirm on Wn10 or Android when using a custom skin

I'm in the same boat. Every time I load Minecraft, I have to set my skin again (reverts to Steve). My son does NOT have the problem on his XBox One, nor on his phone (Android).

Reportedly still an issue in 1.5.0.0 beta

agreed same is happening with me! (2018 july 22nd) 

Also me and friend on Nintendo Switch

Affects 1.9.0.3

What's weird is that I cannot seem to reproduce this in 1.8 on my Windows 10 PC, even though I have used several skins in the past.

Affects 1.9.0.5

Affects 1.9.0 and 1.10.0.3

Affects 1.11.0.7 Beta using a skin from a custom skin pack on Xbox One and Windows 10.

This issue is still on 1.11 and 1.11.1 on the iPhone at least. I use my custom skin and it keeps changing back to Steve, Alex or a skin from a skin pack that I use on my Xbox. Please fix this soon it’s pretty annoying…

I'm now having this issue, but with the new Minecraft Earth skin. After I equipped it and then switched back to my custom skin, every time I launch the game my skin reverts back to the Earth skin.

Can we not have a direct answer regarding the status of this issue. Will it be fixed? - Is it an issue regarding our end? - Will it be corrected in the next MC update? .. I mean some info on the matter would be nice instead of empty responses and vouge answers.

The bug tracker isn't the place for questions about the status of a bug fix, as we don't have access to that information. (Our function is just to collect valid bug reports and pass them to the Bedrock team; we don't track fix progress.) Please direct your questions to a Community Manager via the Minecraft Discord or their Twitter account.

Same issue here on Nintendo Switch

There is a way to avoid this issue,It is make your own skin packs,and add your own skins in it.

same from 1.12.0.11 when xbox signed

affects 1.12.0.12 (Android LG K10) 

Affect version 1.12.0.13

Affect version 1.12.0.14

not fixed in 1.12.0.14

Affects version 1.12.0 on iPhone X (iOS 12.3.1)

This affects the actaully 1.12 release too.

Each time I load the game my skin is reset to Alex or Steve.

If I choose my custom skin again I can play in Game once.

But if I exit the world and join another I'm reset back to either Steve or Alex depending on what Bedrock fancies at the time.

I'm playing Windows 10 1.12

This.. Is.. so.. annoying... It was already bad enough in 1.11, but now 1.12 is even worse! :c

It never affected me before 1.12. Now it does. I use a custom skin file on my hard drive, but on initially loading the game, for a few seconds the skin area displays a rolling bar animation that I think of as "accessing the network". Then it gives me the Steve or Alex skin. If I change it from the Pause menu, it stays set on the main menu, but when I exit and reload the game it loses it again.

Remove this stupid feature limiting the use of custom skins. It’s caused nothing but issues and now is completely broken in 1.12.

Confirming this issue here on Windows 10 1.12.0 as well, it seems the latest update has made this bug worse and now it's seriously annoying.

I'm having similar issue from 1.11. in my case, not steve or alex, resetting to skin I got from marketplace.

If I change my skin to my custom skin, it returns to marketplace skin everytime I restart game. I'm on Win 10 version.

There is a different bug report for custom skins turning to cross platform skins from the marketplace. This is the one: MCPE-45476

It happens on windows 10 too

Affect version 1.12 due to MCPE-48512

Confirmed for 1.12.0

I get this bug on xbox on beta 1.13.0.2 (it resets to either steve or alex)

Affects Bedrock 1.120 on LG Q6 Android 8.1 for non-marketplace skins. Resets back to Steve or Alex after exiting and restarting the game or after game crash. Extremely annoying. Also labels skins as being limited usage.

Has same issue with start skin an loading either Steve or Alex skin making me have to reselect my skin but why is it limited to non cross plateform? Also the device im on is A LG Stylus 3plus an sometimes I use a LG Stylus 2 both have same issue as every one else so bug isnt limited to just specific devices or systems please fix.

It´s not fixed on 1.13.0.2 change it back. Carson still has it.

"Limited usage" existed on 1.11.x and was intentional for manually-applied skins from a file on the device itself.

Trying to tag username: @Desert Prince

Confirmed 1.12.0 Android 7.0 and above. Then game states "Skin is part of a pack not allowed on Realms"(paraphrased)

Same issue here, on Windows 10 Bedrock, version 1.12

I'm hit by this as well. My apologies for the accidental duplicate Report on this. I tried to look if others were having this Issue before I made mine, but my Search Skills never have been a fat lotta any good... >_<

P.S. I play Minecraft Bedrock Edition on W10 PC.

I've noticed this as well, as I use a custom character skins, some I've created myself. From what I can tell, it lists my skins as "limited usage" though this never seemed to be be an issue in past versions, even letting me use them in realms. It will let me use the skin ingame, but once I log off, it resets to the default.

running W10 bedrock ed. v 1.12

Confirmed on 1.12.0.24 on Windows 10 update 1903. The skin only changes when the app is completely restarted. If the client remains open, the skin will never reset, even when crashing out of a realm due to AFK.

Same problem on Minecraft Android 1.12. Keeps saying it's of limited use and resets to Steve everytime I open Minecraft.

Same problem here in Minecraft Android 1.12

Same issue.

iPad mini A1538
iOS 12.1.1
Minecraft v1.12.0

Both custom skins and Minecraft skins loaded from the marketplace.

Not sure if it is relevant but I mostly play in a realm. My kids play in the same realm (I'm the owner) and use a lot of custom skins, but they do not seem to have this problem. My iPad crashes/freezes frequently so it might be because I am killing the app and restarting almost every time I come into the game.

This also happens to me too, when ever I relaunch the Minecraft app it sets my skin to a default, is mojang going to fix this or not?

The reason this is happening with me is because the game says that my skin is not available on that platform

It keeps happening to me too and I’m not sure why

Strangely, on our Realm with 15 active members, this is only happening to one player consistently. His preferred skin pack is from the Microsoft store, bought via MC, yet every time he logs in, he comes in as either Alex or Steve and he has no "recent" skins in his recent folder. He plays on Xbox, as do the majority of our members. We are up to date with 1.12.0 and play with Chroma Hills updated texture pack. 

@unknown: Please try to make all your edits in one update. Repeated edits spam notification emails to everybody.
Also, all this formatting markup you use is unnecessary. Keep it simple.

Okay. The format was not correctly applied, so I was editing a couple of times. I'm sorry.

Hello - This is happening to me as well. I am reset to "Steve" if I close and reopen the game after an extended period of time. For instance, if I close and re-open the game after 5 minutes or so, my custom skin will still be active. However, a longer delay between closing and re-opening resets my skin. I haven't tracked the delay thoroughly but a rough estimate would be 30 minutes to one hour delay is enough to reset the skin. 

I play on iPad, v. 1.12.0. My husband, on the other hand, has not experienced this issue and we have been playing a mixture of Realms and custom worlds for a couple of weeks together. He plays on a Windows 10 PC, Minecraft version 1.14.4. 

This is happening to me as well. I play on Android 8.0, and my Minecraft version is 1.12.0.

This happens to me quite often, minor but annoying

This is annoying and happens all the time, also I cannot even use my skin in a world because it's always reset to steve

Affects 1.12. I want a fix for this, as it's kind of annoying, especially for xbox

I have 1.12. and it's kind of annoying to look for my usual skin every time

Still affects beta 1.13.0.4

I could not reproduce this in 1.12.

I have it too, on my phone. Very annoying!

I have this too, as do both of my sons one of which plays from a separate Xbox1S one on my system.

It is INCREDIBLY frustrating because it also doesn't save my recent skins so I must follow all these steps EACH time...go into the marketplace and hit skins category, hit Y to search, type "teen" to search, select the "teen fashion" skin pack that has the free "Alison" skin, select that, confirm, exit to main menu then I can FINALLY start.

What a pain right?! It also doesn't save the legacy skin pack Alex in a dress skin-I tried that thinking it had something to do with it being a free skin from the marketplace buuuut nope. Nor the paid for skins I have. It randomly will save a few things to my recent skins but it's not consistent! I cannot get it to work in any consistent manner or I would just use the skin it DID save however Steve is always there taking up a recent slot, and most saved aren't female skins, only male which I don't want to play as lol.

FWIW; I tried to search for this couldn't find this by searching "skin" so I made a new report and they closed it as resolved/merged it with this one (provided me a link to this)

This happens even with marketplace skins

@ Jammie C: Resolving a bug as a "duplicate" of another bug is standard software engineering practice. If you look at the "resolved" duplicate bugs here, you can see that they have "Resolution" set to "Duplicate", and that they link back to this bug - a bug that's still "Open". All this says is that multiple bugs were opened for the same issue, and somebody behind the scenes is trying to connect the dots between all these bugs and let people know which bug is being used to track the issue going forward. As a developer goes through the process of fixing this bug, it's a lot easier and less messy to update 1 central bug with notes than to find all 50+ duplicate bugs and add comments to all of them as one-offs. Plus when engineers and management see that one bug has a bazillion duplicates, it's a pretty clear signal that lots of people are discovering the issue independently - meaning that higher priority should be given to this bug.

That being said, I can see how these patterns might not be obvious to people who haven't worked in software engineering before. Since this is a public-facing website it might make sense to rethink the UI a bit and make it easier for everyone to understand the intent behind resolving a bug as "duplicate". This probably isn't high priority for anyone, though.

@Ceyla that makes sense and I appreciate the insight! I figured that if it was marked resolved it'd be discounted ENTIRELY by the team working on things, and they'd only see the singular report left, leading them to believe the issue is resolved not needing their attention

Please note that the bug tracker is not a discussion forum, it's a reporting tool for the public to tell Mojang about bugs they're experiencing. Comments are intended for you to provide additional information for us to pass on to the developers. We're also pleased to have your comments about any workarounds you might find that could be helpful to others. For other purposes, such as discussing the bug with each other, please use resources such as the Minecraft Discord or Reddit, as having such occur in the comments makes it harder for us to spot information the developers might need.

If you only want to add yourself as being affected by a bug and don't have additional information to add, upvoting the report is the most helpful way to do that. You may also want to add yourself to the watch list so you'll get notifications when the report is updated. However, note that this tracker does not track progress toward fixing the bug (the developers have their own system for that), and we don't get regular status updates, so most of the time the only update we make is to resolve the report when a fix is listed in a changelog.

Can Confirm this is happening in 1.12. Does this for Wn10 edition with custom skin. Glad to hear its not just me. Was about to report it until i saw this post

Just to reiterate, please remember that this is a bug tracker and not a forum for discussion or feedback. Please keep any comments limited to NEW, relevant information about the bug only, and add a vote if you would like to show your interest in this issue. Off-topic comments and chatter may be hidden to avoid clutter, enabling us to focus on the information relevant to the bug.

As mentioned, it is standard practice to keep one main ticket open to keep track of each bug reported - it helps us to gauge the impact and number of users affected, and track the issue in one place. Each duplicate ticket is closed and linked to the parent ticket, and is "resolved" as a "duplicate":

We will keep the parent ticket open until the fix has been released to all users, on the beta and stable versions.

While we understand your frustration at certain game feature or mechanics not working as you would always like or expect, please remember that there is not always a simple fix that will resolve the issue immediately. Please be assured we are actively looking into a solution though.

For further discussion and community feedback please visit one of the following links:

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Can confirm that the same thing happening on my end
I'm using MCW10 when i equip my custom skin i load up my world a message appears Multiplayer restricted skin
Now when i press continue my world loads again but after that the game crashes completely without any reason
After i reopen the game my skin got reverted back to Alex and sometimes Steve
I looked on the more recent beta version and the same thing happening there

I dont really have that crash problem but every time i open the game i have to set my skin everytime

This issue appeared for me in the Windows 10 edition of 1.12.0. Skin resets to default Steve or Alex after opening a new session. I wonder if this is related to cross-platform usability, which seems to be new as well.

Same issue, on W10. Seems to only happen with a custom skin (one I have selected from my computer). 

I am having the same problem please help

Having same issue please help

@unknown: I'm sorry, we only communicate in English on the bug tracker. Also, the bug tracker is not a support site, it is only for reporting bugs. For interactive help, try the Minecraft Discord.

One thing more: Please review your entries before submitting them. Each time you submit an entry, you cause an email to be sent to every person following this report.

Having this issue as well

I also have this issue on Nintendo Switch. I have a skinpack that I have purchased, so I expect it to work. I only play single player. I have noticed, however, that if I wait to enter a world until Xbox live sign on completes, my skin remains. It only reverts when actively signing on. It is a nuisance to have to wait, but not nearly as much as having to go in and reset my skin and the headache that involves.

Moving here from another ticket. If I relaunch the game on Windows 10, it resets my skin to default, either Alex or Steve. Mostly Steve, but once Alex. I'm using a custom skin I made myself in Paint.net, and would like some advice as to what to do because this wasn't an issue the last time I played several months ago. I spend a lot of time and effort making my skins, and would like to be able to use them. (Without all the hassle!)

"You aren't the only one who has this bug."
This bug also does occur on my computer at certain times. And resets to main skins like Alex or Steve. When this bug occurs I immediately change my skin to an default skin.

Also It ocours on Android Every time I open Minecraft On my Android Tablet my custom skin changes back to Steve or Alex and sometimes it change to a marketplace pack Skin that I Used Recently It started ocouring when updated to 1.12.0.28 I hope This Gets Fixed

This bug is also confirmed on my device Redmi 5A

I have this issue as well on Windows 10 Bedrock, I ether change from my usual skin to ether Steve or Alex...

this happens on bedrock windows 10 edition as well. if i use a skin pack i got from the market then it wont reset, but if i use a custom skin (uploaded from my own pc) then it'll reset to a steve when i re-open the game after closing it.

this happens to me to. this means that your account was logged out and all you have to do is click the sign into ___ account button on the bottom right corner.

Confirmed on the Bedrock 1.12.0 version

The 1.13.0.9 changelog says that this bug is fixed. Can anybody confirm that it is fixed?

The changelog says that some instances of this bug are fixed. They are still working on other causes of this problem.

Oh okay thanks Auldrick

in MCPE 1.12.0.28 Bedrock

I can confirm this bug in 1.12.0 for Windows 10 19H2.

So far i didnt need to pick steve again.

I have been experiencing this on Windows 10 version 1.12.1.

I have been experiencing this on Windows 10 version 1.12.1.

rt only some realm servers will revert the skins while others won't revert the skins, it's really annoying to have to change my skin back every time i leave a server or play minecraft

Happens on Android too. So very annoying!!!

Confirmed for 1.12.1

Still happens on Win 10.

affects 1.13.0.15 (Android LG K10)

Bug still present in 1.12.1, affects Win10 18362.10019 (19H2 Slow Build).

NOTE: Insider Build used for this bug. You might want to take a grain of salt since it is an Insider Build, but 19H2 is mostly based on 1903 after all.

Still affecting 1.13.0.15, when playing for offline mode.

Happens with my Switch, and also when I try to go online without changing it, it says it is platform restricted so I have to change my skin.

I added the video for reference, so people could understand the issue. Still an issue in 1.13.0.15 beta on Android 8. Samsung Galaxy J7+

Still affecting 1.13.0.18

This bug also affects the Steve founders cape skin for IPad Air 2s’. Whenever I log on using my device, it sets me back to either Steve or Alex without the cape even though it is a store item.

I've noticed that if you're using one of the official skins, it doesn't reset. If you use a custom skin, it resets when you re-launch the game. But, your skin is still displayed under recently used.

Still happening in beta 1.14.0.3 if I'm playing offline or without sign in xbox account. However if I'm signed into xbox account then it is saved.

Same on samsung tab A

So i'm playing on Iphone, bought the game yesterday (version 1.12.1) i wanted to play the game but now i feel like i'm scammed cause i havent played it. The issue is that when i enter the game it sometimes load my account but sometimes don't next issue is that it never loads in the skin only when i change the skin it changes but when i enter the game next time its the same problem and when i try to enter the workd/server it shows that i have to change the skin and when i enter a world in rate cases it shows that i'm disconnected from my account!

I just updated to 1.13.0 on Windows 10. Skin selection does not save. If i change my skin and then go in and out of the marketplace, or restart the game, all available skins on the profile revert to default. Even if i delete all the available skins from the profile, they are all reverted back to default. 

Still affects 1.13.0

Is this issue happening with custom (imported skins), character creator skins, Marketplace skins, or all of them? As much details as possible would be helpful, thanks!

This happens no matter what skin you have applied

It probably depends on which release you're on, which kind of skin is selected in the profile, and which platform you use. It might also depend on what kinds of skins, if any, occupy the other profile characters.

On my Windows 10 system using 1.13.0, my selected skin is an imported .png file in slot 1. It never resets when I exit and reload the game, although the game shows a default skin at first, then a loading bar for a brief moment, then my skin, so apparently there's a delay before the selected skin is loaded. Maybe the reported problem stems from the game not being able to load the selected skin for some reason.

I have also seen the behavior described by IsJustaGhost (skin deleted when you return from the Marketplace screen), but not with my imported skin.

After a recent update that stated this was resolved the skin still reset after closed and relaunch for my windows 10 install.  After uninstall and install the game the problem was fixed.  

I recommend completing a full backup/export of all your world saves before doing this.  I lost all my saves and cannot find the means to get them back.  Windows 10 does indeed delete the folders and all contents entirely when removing the app.  I don't know how other platforms manage the saves.  Use caution.

I read that you can navigate to the folder of your world save; right click; and select Restore Previous Versions.    This didn't work in my case. 

For me on iPadOS 13.2 (iPad Pro 12.9” Gen 1) this issue has been resolved in 1.13.0. It has not happened to me since re-adding my custom skin. 

I also have no problem on 1.13 with an imported skin, but some people have reported that their imported custom skin doesn't work on 1.13. It might be that this feature is so new that we haven't settled yet on common terminology for distinguishing the various kinds of skins. Another possibility is that skins that were created with certain tools are formatted slightly differently and 1.13 is less tolerant of that than 1.12 was.

Idk if related, but I had used the Character Creator to create a custom skin, which worked for a couple of weeks. Then the last time I logged into the game my skin reverted to the default and the custom skin was nowhere to be found.

@unknown: That might be or might not be related. For the record, what platform? Single or multiplayer? If multi, Realms or BDS? Ever play on 3rd party servers?

Bug MCPE-56393 should not link to this bug at all. Completely different issue.
The bug there is Character Creator skins are being deleted. The fact that they become Alex is a byproduct of the deletion. MCPE-32089 is a bug that is older than Character Creator. Please reopen MCPE-56393

This affects imported skins (from a .png file) on 1.14.0 / iOS. Strangely enough it has never happened to me before 1.14, and now it happens every time I reopen the app.

Everytime I login into the game I have to research my skin, I have hundreds of them so that can be tedious, this whether I'm online or offline, and even with skins created by the Skin Creator, please fix this, it's still a thing in beta 1.14.1.3

Sometimes it's failed for my skin went to default. 

And it's still exists when I reload and its shown default skins and it's shown error

Just opened MCE and received Failed To Load Character messages. Opened Minecraft and same message there as well. Now my created skin is gone again

Also won't let me reload this char is still broken and it's annoying.

Everyone I know has this issue also on PS4, PC and mobile bedrock

Affects Nintendo Switch version too.

Still affects 1.14.30...

Still affects 1.14.60. I hope it's actually fixed as stated in the Fix version.

Having this same bug on PS4.

Affecting 1.16.0.60

I have a similar problem, in my case my skin goes to my friend and his stays on me but when he looks at me I managed to see my skin normally and I his.

your internet might be slow and it failed to load the character

Maybe you´re having this bug MCPE-48207

Still happens on 1.16.0 and 1.16.1. This happens when you open a world really fast before the custom skin or the Marketplace skin loads. If you do that the skin resets to Alex or Steve. A skin takes around 3 seconds to load on Windows 10 and Xbox. On iOS it takes a little more to load. I don´t have other platforms. If the player waits for the skin to load then it's okay but the loading time for it needs to be faster because not everybody knows that they need to wait for the skin to load. I would suggest for the skin to load with the game itself on the Minecraft logo screen, even if it takes a little bit more time to load. I don't know if that makes it a different issue but it's related at least.

This never used to be a problem for me until the 1.16 update. Now, after every two or three sessions it defaults to Steve or Alex, even if I wait on the main screen for it to load.

Can confirm, Minecraft for Windows 10. After setting custom skin then closing/reopening the game usually 2-3 times, my skin resets to default and I once again need to set my skin. I use custom png skin, not store skins. Game version 1.16.1

Minecraft Windows 10, could be something with using two different computers. When switching computers it's not uncommon that the new one doesn't ask me to sign in with MS, but seemingly "gives up" to load the skin (character creator, so it's quite annoying to re-do all the time).

Same thing happens to me.  Resets after 2 or 3 loads.

Happens to me a lot.

It also resets my emotes which makes this bug even more infuriating.

Há dois perfis no PS4 e o problema vem ocorrendo nas duas desde o dia 06/08, desde de ontem tento refazer as skins , mas não exibi todos os itens na loja

Happens to me all the time, don't even need to quit the game, just exiting a world can do it

With the latest update in Profile settings there is a slider "Allow Trusted Skins Only". If you or server/realm mate are using a custom skin that is not in a .mcpack zip folder the game will display the player as Steve or Alex to all who have this enabled. You will still appear as your custom skin since it is local to your device.

For me this does happen in 1.16.200.55, but it changes my skin to Alex/Steve for at least 3 to 4 seconds and then my skin comes back.

It's also happening on 1.16.40 and 1.16.50 for 2-5 seconds then the skin loads. The time it takes to the Steve/Alex skin change to the correct one depends on your connection. iOS, Xbox One/Series X and Windows 10 are my platforms

Affects 1.16.100

Still in 1.16.210.57 (beta), although i don't know if it could be my device.

This is happening to me. PS4, 1.16.210. Happens about every week or so. We customize our characters, everything looks fine for a couple of days, load up and we are back to default Steve. 

It just happened to me again today. I thought maybe that it would be tied to skins resetting whenever players update the game. But now I can confirm that this isn't the cause. Yesterday I was in the most recent update (1.16.220) on my Win 10, and the latest beta (1.16.230.54) on my phone. Everything was perfectly fine, and my 3 skins were there. And then today when I went back to play on my PC, all of my skins have been reset. Both in the beta and in the full release versions. I tried signing out and back in on both devices with no success. I haven't recently updated my PC and phone for about a month. I'm convinced at this point that this issue is happening on Mojang's side. And their servers just not saving your skin.

I think that, at least in very many cases, what causes this is that the game has trouble downloading your skins when you start Minecraft. (You might think skins would be stored locally, especially if you installed a classic skin pack locally, but I can think of some good reasons why keeping a master copy on the network is better.) If anything makes the download take too long, the game can open to the main menu while you still don't have your skin. (I see this a lot myself: My skin takes a few seconds to appear after the menu is shown.)

If you were to load or join a world before your skin loaded, you would be invisible to other players (or to yourself in 3rd person view). That would be inconvenient, and some PVP players might try to exploit it. So to prevent that, the game cancels the download and loads a default skin instead.

You might be able to mitigate this problem by reducing the amount of network traffic happening while you load Minecraft. You definitely don't want to be streaming, for example, or downloading software or content outside the game. And background apps will typically do cloud pings, so it might help to shut them down.. Some cloud backup services, like OneDrive, use a lot of network traffic keeping local files in sync with their cloud copies, so if you're keeping synced files you might want to change some of them to not keep a copy locally, or wait until they finish syncing before starting Minecraft. A specific and especially likely example of this would be if you export copies of your Minecraft worlds to cloud-backed storage: Those are pretty big files and you'd be syncing them right at the time you're playing Minecraft.

I'm sure you can think of other ways to limit network traffic occurring outside the game.

Of course, there are other reasons the download could be too slow, like contention for servers, and I would speculate that Mojang is looking at some other possibilities. (The Xbox Live servers belong to a different Microsoft team, but the Mojang team have an internal channel to work with them.) So Mojang hasn't given up on this yet. But you might be able to improve your own experience with not much effort.

@unknown: Please report Java bugs in the Java Edition prouject.

I've encountered this every time I start the game on Android. It never loads the classic skin I had before, despite it still being in the proper place in the files, instead opting for the character creator skin, and forcing me to reselect the classic skin from my files if I want to use it.

@unknown: The game stores your skin in your Xbox Live account, it doesn't load it from your files. Storing skins on the network lets you keep the same skin when you change platforms, and also makes it faster to copy your skin to other players in a multiplayer game. Your skin files and skin packs are only used when you use the Character Creator to load a new skin.

In your case, you may have set up Minecraft so that it doesn't log in to the network at all because you only play single-player mode and don't need or specifically don't want to use the network for some reason. In that case, there might be a way to work around your problem, perhaps by logging in temporarily when loading the app, then logging out before loading your world. If you'd like to pursue that possibility, I'd suggest asking at Community Support. (We shouldn't discuss it here because I don't know anything about using Minecraft on Android, and besides that's what Community Support is for.)

However, I'm only guessing. If my thoughts aren't relevant in your case, feel free to ignore them. This ticket is still open and I assume Mojang is still trying to find additional solutions to this problem.

Just updated to 1.16.221, issue still persists. 

It's in 1.17.0.50 as well. Not fixed, just ignored. We are stuck with Steve or Alex because Custom Skin crashes the game now.

@unknown: Your first comment and part of your second one were removed because they violate our guidelines. I see that you've been leaving similar inappropriate comments on many tickets. Please read the guidelines and stop abusing the comments.

Also, when reporting an affected version, please include the word "Beta" when appropriate to avoid potential confusion at a later date.

This report does not cover custom skins causing crashes, only skins being reset to a default skin. If you are experiencing crashes, it's either a different bug or you have this bug and another bug that causes the crash. However, the game reports crashes directly to Mojang via the network, so there's no need to file a bug report for such a problem. Note that problems such as this can be caused by a skin file that doesn't quite conform to the standards for files of its type. This is a common problem with skins that were made using certain skin editors on the web. You might be able to work around it by uploading your skin to a different skin editor, making a trivial edit, and re-downloading it.

Many of your comments suggest you are misinterpreting some of the information in reports. For instance, you seem to think this bug has been marked as fixed, probably because it has a fix version. That is a misunderstanding: A bug is not considered fixed until its resolution is set to Fixed. The fix version above indicates that a partial fix was made in a Beta version, but we've had no report from Mojang about any fix to a regular version and it may even have been revoked in Beta because it caused a problem. (We don't get updated when that happens.) The guidelines should help you get a better understanding of how to interpret the reports, as well as how to use comments. If you still have questions, you can ask the bug tracker staff on the Mojira Discord or Mojira Subreddit.

Even Marketplace Skins won't save now after logging off on mcpe Beta 1.17.0.50!!! Toggling "trusted skins" on and off doesn't fix it. I've tried every Skin site even Marketplace Skins. My game crashes sometimes because of the Skin bug. Weird. This is NOT an Xbox problem. The Skins are stored in es file explorer only, always has been. I've been in Beta on Android since Wither Roses and my Skin always saved until the last few Betas.

Update: MCPEDL and Skindex skins also reset to default (same as Skinseed, Marketplace Skins or built in Minecraft Skin Creator after logging off/exiting Minecraft game. 1.17.0.50 Beta.

my current mcpe version is 1.16.221, I'm not a beta user and I'm using android 10. I have this exact same problems since I downloaded the app which was few days ago. every time I open the game after closing it, my skin is back to default which is either Steve or Alex. its really tiring to keep editing the skin to the customised one from the default.

This began to affect me in 1.17.2, my friends are all steve but if they go into third person they are not steve. My skin also resets to steve when I boot up the game. I have to manually change it

Device: nintendo switch

This is happening to me too, https://youtu.be/HKeDK1E7M80 here's my recording. And no i cant switch to Java because of IRL issues.

This happens to me and the wife, the wife plays on the Xbox and i play on the PC, so it does not appear to be a platform specific issue.  This only became an issue after the 1.17.2 release.

This happened to me too but I realised that it doesn’t happen when you load the game and wait on the menu without pressing anything and then wait for it to say loading resources then your skin should load

The bug also affected me. Although i do understand that my skin doesnt upload to new devices, and i have the use only trusted skins off, the bug still happens. Its annoying to have to re change your minecraft skins after quitting for a sec. also the bug STILL happens in the latest update. Im using custom classic skins btw

My situation is that my skin sometimes loads in but when it doesn't my hair style is the same but wearing Steve's clothes. I have to close out of the game and load back up until the skin appears.

This happens all the time for me. Gamertag is Tabarnaque#8507, I've been unable to set a skin since purchase in 2021.
Furthermore, it's not just that my skin gets unselected; upon reopening the game, any skin I might have made are all gone, and all I'm left with are random default skins.

Affects latest version as well.

We might be able to spur more repair activity for this issue if we could provide the devs with more information, so let me try to gather some additional information from people having this problem.

Please comment with the following information:

• The platform you experience this problem on. If it occurs on several platforms, just list them all, please.

• Whether you have the problem with:

• * a Character Creator 'skin',

• * a skin from a skin pack you downloaded from the Marketplace (please mention the pack name and creator),

• * a skin from a skin pack you obtained from a third party web site (please mention the web site),

• * a skin from an image file such as a .jpg or .png file, or

• * a skin from some other source (I don't know any other sources, but I'm including this just in case)

• Whether the problem happens every time or just sometimes

• Whether the skin has ever worked correctly, as far as you know

• Whether after switching to a customized character creator 'skin' the problem continues or goes away

I may have more questions later.

Also experiencing this issue on mobile, Windows, Xbox and mainly on Nintendo Switch. I normally use the earth skin from the Minecraft Earth Skin Pack, but evrytime (on the switch) and every so often (on every other device) my skin will reset to Alex. On the latest game version on each console/platform.

I have just learned that Mojang diagnosed three distinct problems that could cause this issue and fixed two of them more than 2 years ago. The third problem was determined to be the same one causing MCPE-53398, and they're currently tracking it under that report.

Since Mojang is no longer tracking any possible cause under this report, I have no choice and must resolve this as Fixed, but I'm aware that there are still a few of you still waiting for a fix that works for you. What you should do at this point is to start watching MCPE-53398 for further developments. You might also want to comment with any additional information that hasn't already been mentioned there.

If, after viewing MCPE-53398, it's clear to you that that report describes a different problem from the one you're experiencing, please search for a report that does, and if you can't find any, create a new report. Take care that you describe your problem with enough details that it's clearly different from MCPE-53398 or any other bug report that describes a similar problem, so your new report won't be simply closed as a duplicate.

I also have this problem in 1.21.51 😞